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Hello Toshiba Customer, thank you for your interest in the Toshiba 50C350KU and for taking the time to provide us with feedback. We're sorry to hear that your remote does not always connect. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. Please reach out directly to our support team at 1-888-407-0396 or email us at [email protected]. Thanks again, Harley with the Toshiba Support Team.
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