“My TV stopped working. It keeps losing the connection. It's not a signal issue. I tried to reset it now the remote stopped working. It will work for a few seconds and then stop again. I can not enter my password to connect now. Batteries are good.”
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Hi Rick, thank you for purchasing the Toshiba 50C350KU and for taking the time to provide us with feedback. We're sorry to hear that the remote is no longer working. We take pride in making sure we produce high-quality, reliable accessories and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at [email protected]. Thanks again, Toshiba Support Team.
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