“I'm trying to activate a new TV and am prompted to add the network service and/or SAID and password .I added both from the info I gathered from the bottom of my router to the TV prompt but it indicated wrong password. Is there a way to help.”
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Hi, Please first ensure you are obtaining the SSID and password from the bottom of the correct device (in the event you have a separate router from your ISP). Additionally, if you set up a different SSID and password than the default when installing the router, please enter that information instead. For further help, our TP-Link Support team is always available and happy to assist via the support portal on our TP-Link website: https://www.tp-link.com/us/support/contact-technical-support/
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