“Why does my Kasa smart plugs keep loosing their connection to my WIFI?”

1-2 of 2 Answers

• there may be too many things connected to the wifi

  Answered by Josesunhappy 5 years ago

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• We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu. If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware using the steps in our FAQ: http://www.tp-link.com/us/faq-1256.html

  Answered by TPLinkSupport 5 years ago

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