A:AnswerHi. This is Katrina from TracFone Wireless. We understand your concern, and we are sorry for the trouble. The Alcatel MYFLIP 2 is a 4G LTE phone. You can check this on the phone's specification or on our website. Thank you!
A:AnswerHi. This is Frank from TracFone Wireless. You can buy the phone at Best Buy. If you are planning to use it with Verizon, unfortunately, it will not work with another service. The phone is not a carrier unlocked device. Thank you.
A:AnswerHi. This is Katrina from TracFone Wireless. For us to further assist you with your concern, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
A:AnswerHi. This is Ramel from TracFone Wireless. Yes, you can transfer your minutes and service days to this phone. Should you need assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text TRANSFER to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
A:AnswerHi. This is Wendy from TracFone Wireless. We are sorry for the inconvenience this has caused you. For us to further address you with your concern, please copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.
A:AnswerHi. This is Frank from TracFone Wireless. Unfortunately, the phone does not have a Prepaid Menu. To add the minutes from the service card, you may text the word ADD to 611611 or use the TracFone My Account App. You may also add it on the TracFone Wireless website. In case you need assistance, please copy this link https://www.tracfone.com/support/contact-us and paste it on a new window to chat with us. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.