“can I add minutes from a phone card? i can't find any prepaid menu where i can do this on this phone”
Answer This Question
1-1 of 1 Answer
Hi. This is Frank from TracFone Wireless. Unfortunately, the phone does not have a Prepaid Menu. To add the minutes from the service card, you may text the word ADD to 611611 or use the TracFone My Account App. You may also add it on the TracFone Wireless website. In case you need assistance, please copy this link https://www.tracfone.com/support/contact-us and paste it on a new window to chat with us. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Sorry, there was a problem. Please try again later.