Questions & Answers
- Model:
- TFALA406DC3PWP
- |
- SKU:
- 6466546
Q: QuestionWhy should I spend another cent on tracfone products? Your service dropped my phone like a hot rock with no notice on February 28, 2022 after 6 years of service and 297 remaining minutes?
Asked by jackdripper.
- A:Answer I just tried the link from Adrianne and got nowhere. I cannot text 611611 because tracfone dropped my service. My paid for service was done away with.
Answered by Disgusted
Q: QuestionWill this phone work on your 5G network? If so, can I transfer my current phone number & remaining minutes, which is also a tracfone, but found out today I have no service because of 5G.
Asked by Lin.
- A:Answer Hello. This is Arianne from TracFone Wireless. Yes. This phone will work with the new upgraded network. You can also transfer your current phone number and unused minutes to the new phone. Thank you.
Answered by TracFone Wireless
Q: QuestionWith this phone can you check how many min. and days left or date of,last day of service?
Asked by RLE.
- A:Answer Hi. This is Frank from TracFone Wireless. Unfortunately, it does not show the remaining minutes and service days. However, you can text the word BALANCE to 611611 to check the remaining minutes and DUE DATE to 611611 to check the service end date. Thank you.
Answered by TracFone Wireless
Q: QuestionTo activate the TracFone with the current flip phone, will I need to provide my social security number and/or credit card number if I purchase the phone and airtime card with cash in the store?
Asked by ss123.
- A:Answer Hi. This is Arianne from TracFone Wireless. No. You don't have to provide those information when you purchase the phone and airtime card using cash in the store. Thank you.
Answered by TracFone Wireless
Q: QuestionCan I port a number from my landline phone to the Alcatel?
Asked by Patmc.
- A:Answer Hi. This is Arianne from TracFone Wireless. Yes, you can port a landline phone number as long as it is currently active. Thank you.
Answered by TracFone Wireless
Q: QuestionHow do you get a phone number for this flip phone?
Asked by Bobbyb.
- A:Answer Call Tracfone customer service Buy a plan Activate with card red
Answered by Nick
Q: QuestionCan this phone be unlocked? Also, what size is the SIM card?
Asked by Ally.
- A:Answer Hi. This is Frank from TracFone Wireless. Yes, it can be unlocked as long as you meet the unlocking requirements. The phone's SIM card size is the nano-sized. To check the our Unlocking Policy, you can text the word UNLOCK to 611611. In case you need assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.
Answered by TracFone Wireless
Q: QuestionIs this phone 4G compatible?
Asked by physicsgirl.
- A:Answer Hi. This is Frank from TracFone Wireless. Yes, the phone is a 4G LTE/VoLTE compatible. Thank you.
Answered by TracFone Wireless
Q: QuestionIs this phone compatible with Simple Mobile's new network?
Asked by Anonymous.
- A:Answer Hi. This is Arianne from TracFone Wireless. Yes. This phone is compatible with SIMPLE Mobile. Thank you.
Answered by TracFone Wireless
Q: Questiondoes this track phone have a speakerphone and microphone
Asked by kate.
- A:Answer Hi. This is Ramel from TracFone Wireless. Yes, the phone has a speakerphone and microphone. For further questions, please feel free to chat with us at https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also HELP to short code 611611. Thank you.
Answered by TracFone Wireless
Q: QuestionDoes it have its own phone number
Asked by Chuck.
- A:Answer Hello. This is Ramel from TracFone Wireless. Yes, you can activate the phone with a new phone number or transfer a phone number. Thank you and have a great day.
Answered by NET10
Q: QuestionDo you need a plan with data to use the already installed apps on the phone such as YouTube.
Asked by Buck.
- A:Answer Hi. This is Frank from TracFone Wireless. Yes, you will need to have a service plan that has a data benefit in order to use the installed apps like Youtube. Thank you.
Answered by TracFone Wireless
Q: QuestionCan I use this phone on straight talk plan? I don't need internet just a good quality flip phone. Thank you
Asked by Drea.
- A:Answer Hi. This is Frank from TracFone Wireless. Unfortunately, the Straight Talk plan does not work with TracFone device. However, we can rebrand a TracFone device to Straight Talk Wireless. Thank you.
Answered by TracFone Wireless
Q: QuestionHow do i check if my phone is on MUTE on my 406DL?
Asked by sam.
- A:Answer Hi. This is Wendy from TracFone Wireless. Whilst on a call press the Mute button to enable or disable mute. Whilst on a call press the Mute button to enable or disable mute. You can mute or unmute your phone from the call screen. Your call screen has different buttons including a mute button (circled below). It is a microphone with a slash line through it. Please click on this button to mute and unmute your phone.For further assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
Answered by TracFone Wireless
Q: Questionhow do i get my voicemails on this phone ????
Asked by sunshine1467.
- A:Answer Hi. This is Frank from TracFone Wireless. Thank you for reaching out to us. To set up and access, press and hold the "1" key. Your phone will automatically call "Voicemail." Once the call is connected, follow the prompts. In case you need assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the word VOICEMAIL to 611611.
Answered by TracFone Wireless
Q: Questionhow can i find out if my old flip phone can still be used on the new 5G network?
Asked by bee.
- A:Answer Hi. This is Wendy from TracFone Wireless. We can check your phone if it's still can be used on the new network. For assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM EST to 11:45 PM EST. You may also text TUTORIAL to 611611 to get a handset tutorial. Thank you.
Answered by TracFone Wireless
Q: Questionwill this phone work with 5g
Asked by Anonymous.
- A:Answer Hi. This is Wendy form TracFone Wireless. It will only work as a 4G phone, not 5G. The 5G network operates on different frequencies than the 4G network does. You will have service, but it just won't have the 5G speeds. Thank you.
Answered by TracFone Wireless
Q: QuestionHow can I have this phone unlocked?
Asked by Mo.
- A:Answer Hi. This is Cristy from TracFone Wireless. We can facilitate the unlocking process of this phone as long as you meet the set requirements. For more information, please copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the word UNLOCK to 611611. We will be happy to assist you.
Answered by TracFone Wireless
Q: QuestionDoes this phone have Internet access? I have a special needs person who can't have Internet access, so is there a way to block that?
Asked by Huggybear2.
- A:Answer Hi. This is Wendy from TracFone Wireless. Yes, this phone does have internet access. Just don't enable/turn on the Wi-Fi or Mobile Data on the phone's Settings. Thank you.
Answered by TracFone Wireless
Q: QuestionDoes this come preloaded with minutes? If so, how many?
Asked by anonymous.
- A:Answer Hi. This is Wendy from TracFone Wireless. No, there's no pre-loaded minutes on this phone. You can buy one of our plans on TracFone's website or text BUY to 611611. Thank you.
Answered by TracFone Wireless
Most-viewed items
- $329.99$329.99The price was $469.99
- $149.00$149.00The price was $399.00
- $159.99$159.99The price was $179.99
- $122.00$122.00The price was $129.99
- $1,149.00$1,149.00The price was $1,299.00


















