A:AnswerYou can either call 1-800-867-7183 or go to www.tracfone.com I used the website to transfer my number and minutes. It transferred fine but for some reason I couldn't make or receive calls. I used another phone to call customer service and it is all automated. I had to say "technical support" then "calls". It found an issue and took care of it. I rebooted the phone and it was working fine from then on.
A:AnswerHi. This is Arianne from TracFone Wireless. We sorry for this experience. We'd like to take a closer look on this issue. Please copy this link https://www.tracfone.com/support/contact-us and paste it on a new window to chat with us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
A:AnswerHi. This is Katherine from TracFone Wireless. Yes, this phone have a calendar feature. Should you need more assistance, please copy this link https://www.tracfone.com/support/contact-us and paste it on a new window to chat with us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
A:AnswerHi. This is Jane from TracFone Wireless. Yes, you can use the Alcatel MyFlip 2 with T-Mobile. If you have any further questions, our customer service is also available via this chat link https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
A:AnswerNo, I don't have a "prepaid menu" on mine. I usually add airtime online. They claim you can text ADD to 611611 and they will text you the instructions. I've never tried it but I'm guessing they'll text you asking for the pin number. Here's a complete list of services available with the 611611 menu http://dsweb.tracfone.com/611611/help/