A:AnswerHi. This is Janet from TracFone Wireless. Yes, our store representatives will be able to help you set up the phone. You may also chat with us at http://bit.ly/2qdrKHH for assistance. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Have a nice day!
A:AnswerHi. This is Frank from TracFone Wireless. Unfortunately, you cannot insert a different SIM card since the phone comes with a SIM card to activate with. Thank you.
A:AnswerHi. This is Katrina from TracFone Wireless. To know you remaining minutes and service end date, you can text the word BALANCE to short code 611611. Should you have nay further questions or concerns, please copy this link http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
A:AnswerHi. This is Katrina from TracFone Wireless. Yes. This is a prepaid TracFone phone. You only need to buy a TracFone airtime card and enter the PIN by texting the word ADD to short code 611611. Thank you!
A:AnswerHi. This is Frank from TracFone Wireless. Before we can answer your query, allow us to check your phone's serial number or IMEI/MEID so we can verify if it can be reactivated. To assist you, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.
A:AnswerI also have a hearing problem and I wear hearing aids. This phone does have a two-button volume control, a speaker phone switch, and TTY capability. I just purchased this phone recently so I don't have a lot of experience with it yet, but I can hear better with this phone than I could with my previous phone. I hope this information is helpful.
A:AnswerHi. This is Frank from TracFone Wireless. The phone doesn't have pre-installed Facebook App, but you can access Facebook's website on the browser. Thank you for your inquiry.
A:AnswerHi. This is Wendy from TracFone Wireless. Yes, it's possible. The Wi-Fi and Mobile Data feature can be disabled and enabled. Thank you for your inquiry.
