A:Answer Hi. This is Janet from TracFone Wireless. Thank you for reaching out to us. You can keep your existing phone number and have it ported in with our service so long as it is currently active. You may purchase this phone and have it activated through our website, by contacting Customer Care, or through our retailers. In order for us to properly discuss with you the cost and the service plan selections, just chat with us at http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Have a nice day!