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Hi. This is Janet from TracFone Wireless. Yes, our store representatives will be able to help you set up the phone. You may also chat with us at http://bit.ly/2qdrKHH for assistance. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Have a nice day!
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