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Hi. This is Katrina from TracFone Wireless. This phone already comes with a SIM card. There's no need for you to insert your current SIM card to the new phone because it will cause service issues in the future, for the SIM is attached to your old phone's IMEI. What you can do is transfer your phone number from the old phone over to this phone by texting the word TRANSFER to 611611. We can also help you with it. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
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