Does this require a code or pin to unlock for each use? It is for my elderly mother who has difficulty even with a flip phone. I thought with the touchscreen and pictures, she would be able to use the phone easier....she only uses calls! And rarely. null

Question

Riley · Accepted Answer

You can decide to either set an unlock code or not. It’s optional.

TracFone Wireless · Answer

Hi. This is Ramel from TracFone Wireless. Are you referring to screen lock? If so, yes, if you have set up a screen lock PIN on the phone. However, you can remove the screen lock PIN by going to Settings >Security” or “Location & Security” option >“Lock Screen Password” option > Screen Lock” and enter the correct PIN > Select the “None” option and confirm to remove the screen lock. To further assist you, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text HELP to 611611. Thank you.

Answered by TracFone Wireless 3 years ago

“Does this require a code or pin to unlock for each use? It is for my elderly mother who has difficulty even with a flip phone. I thought with the touchscreen and pictures, she would be able to use the phone easier....she only uses calls! And rarely.”

1-2 of 2 Answers