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Customer Ratings & Reviews

Model:
TFALA509DC3PWP
SKU:
6477127
Your price for this item is $16.99
Clearance
The regular price is $39.99

Customer reviews

Rating 4.1 out of 5 stars with 131 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.1 out of 5 stars

  • Battery Life

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 131 reviews
  • Rated 5 out of 5 stars

    A really great phone for the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone for the price. Very good battery life. The 3000 milliamp battery is replaceable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid phone choice and works really well.

    I would recommend this to a friend
  • Pros mentioned:
    Durable, Price

    Rated 4 out of 5 stars

    So far a good buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the cost of the A3 so far it is turning out to be an excellent phone for the money. All the apps I have downloaded thus far are all working good. Including a smart home app for my tv to start building my smart home app usages. If I can take care of my phone I am hoping it will last me a long time. I even bought a holster case for it. Thank you

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thanks for the feedback. We truly appreciate it. If you need further assistance, please do not hesitate to contact us. tracfone-wireless

  • Rated 3 out of 5 stars

    Somewhat slow but fast enough to still work

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone because it has Android 12 even if it's somewhat slow at times it still works well enough for basic everyday uses but for $50 it's good enough for the tight budget people so I'm giving a 3 star for it's slowness.

    I would recommend this to a friend
  • Cons mentioned:
    Activation

    Rated 4 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for a economical backup to my iPhone. Activation went well until time to set up voicemails. Had a bad time with that. Turns out there are two conflicting ways on the Tracfone website to set up voicemail; one works, the other doesn’t. After I found the one that worked, it was smooth sailing, but probably used up quite a few of my prepaid minutes getting it figured out.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. Thank you for your review. We're sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. Should you need further assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day! tracfone-wireless

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    NICE PHONE FOR THE PRICE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I BOUGHT THIS for making a call to the doctors office so I could get in because of the covid rules,, and for use in the car if I really have to get hold of someone,, I used to have the OnStar phone which I loved but they stopped that service so I had to buy a cell phone and trying to use it as cheaply as possible as I do have a land line phone in the condo, so far it is performing well.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jude from TracFone Wireless. Thank you for the perfect rating. We truly appreciate your business with us. Should you have inquiries or concerns, please do not hesitate to let us know. Have a nice day! tracfone-wireless

  • Rated 5 out of 5 stars

    Good mp3 player alternative!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it to use as a MP3 player. For my intended purposes this is fantastic! Has Bluetooth, microsd expansion capabilities, headphone jack too. No complaints. I didn’t activate the device and didn’t have to. Only downside is it’s still a micro usb device in this day and age. If you keep your expectations minimum about this device you’ll be happy.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is April from TracFone Wireless. We are glad to know that you loved using the device. If you ever wish to activate the phone, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. tracfone-wireless

  • Rated 5 out of 5 stars

    Great price !

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone works good great deal and color! Good quality!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Simple

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something for my child in case of emergencies but nothing too expensive because well he’s only 8.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jude from TracFone Wireless. Thank you for using our service. Should you need assistance, please let us know. Have a nice day! tracfone-wireless

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Tracfone TCL A3 32 GB

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the phone and Tracfone service. I bought it for someone in a nursing home. It is very simple to use. You can click the only button on the left hand side and just say call "someone" or play a song or anything else. He enjoys listening to music. The service is only $20.00 a month for unlimited talk and text and 1 GB of Interent which rolls over any unused time. A very affordable price for someone on a limited income.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Wendy from TracFone Wireless. Thank you for the wonderful feedback and 5-star rating. We're also very happy that you're satisfied with your purchase and our service. tracfone-wireless

  • Rated 2 out of 5 stars

    Too easily broken

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen shatters too easily for an android. Had to replace way too quickly

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic smartphone; auto brightness is too dim

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good as a simple phone for elderly folks who have never had a smart phone before. It's smaller and lighter than most and does what a basic phone needs to do. The dedicated google voice button is helpful to lessen the need for typing. The one big thing that's not good about it is the auto brightness is not bright enough when indoors. I turned off the auto brightness and set the level myself, which is not ideal. Ideally, the phone would adjust well automatically without help. I got two of these phones for my elderly neighbors, and both have the same problem with the auto brightness sensor. They don't know enough to continually adjust the brightness, so setting it at a constant level is the compromise.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Wendy from TracFone Wireless. Thank you for your feedback and rating. We truly appreciate it. tracfone-wireless

  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Perfect for me!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone. Easy to use and a smaller size which I love. This one fits me perfectly as my old phone was also an Alcatel. My old phone no longer worked and tracfone notified me after I bought this one that they had a free offer for me. They were very lax on informing me. Support just said to buy a new one. But I'm guessing my choice wouldn't have been this phone. So it's good.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We're glad to know that you love it. Thanks for your feedback. Have a great day! tracfone-wireless

  • Pros mentioned:
    Customer service, Price

    Rated 5 out of 5 stars

    Can't Beat the Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted an extra emergency phone. Found this model on my first click at Best Buy. Received within days! Excellent product, great price and outstanding customer service.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. Thanks for your feedback. We are happy to know that you are satisfied with this purchase. Have a beautiful day! tracfone-wireless

  • Rated 4 out of 5 stars

    Tracfone excel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a full range of quality control items. Same as the more expensive phones

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thanks for the rating and feedback. We truly appreciate it. tracfone-wireless

  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great Phone So Far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally upgraded to a smartphone after years of using a flipphone that didn't even have a camera. I still wanted a prepaid phone and decided on Tracfone because my sister has a Tracfone flipphone and likes it. I've only had the phone for a short time but so far haven't had any problems and seems to be easy to use. I'd recommend this phone.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Wendy from TracFone Wireless. Thank you for the feedback and 5-star rating. We appreciate your business and trust. Have a beautiful day! tracfone-wireless

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent enough I bought another one. It works as expected. Decent quality for the price. Would buy again.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thanks for your purchase and feedback. We truly appreciate it. Have a beautiful day! tracfone-wireless

  • Rated 5 out of 5 stars

    A3

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone awesome phone awesome phone awesome phone awesome phone

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dont drop it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 10 year old quickly killed this phone. I'm not quite sure who to blame.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Smartphone Review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time you make a call, there is a white box that appears at the bottom on the screen. It gets in the way, and it is not necessary to tell me that a call has ended.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. Thank you for your review. We're sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. Let us see what we can do to help you. Please chat with us using this link https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. tracfone-wireless