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Customer Ratings & Reviews

Your price for this item is $16.99
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Customer reviews

Rating 4.1 out of 5 stars with 133 reviews

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Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.1 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the TCL A3 32GB Prepaid's affordability, ease of use, and call quality. Many appreciate its value for the price and simple operation. However, some concerns were raised regarding screen durability and occasional glitches. Positive feedback also highlights the battery life and compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 133 reviews
  • Rated 5 out of 5 stars

    Can't Beat the Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted an extra emergency phone. Found this model on my first click at Best Buy. Received within days! Excellent product, great price and outstanding customer service.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. Thanks for your feedback. We are happy to know that you are satisfied with this purchase. Have a beautiful day! tracfone-wireless

  • Rated 3 out of 5 stars

    You get what you pay for

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t expect too much from this very inexpensive phone. I bought it to give to a relative that was visiting from abroad.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jude from TracFone Wireless. Thank you for using our service. Feedback from our customers is important to us. Should you have inquiries or concerns, please do not hesitate to let us know. We will be happy to assist you. Have a nice day! tracfone-wireless

  • Rated 5 out of 5 stars

    Cell Phone Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works fine. I.m not a very technical person but I was able to get started and the phone works fine.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. Thank you for using our service. Should you need assistance, please do not hesitate to let us know. We're always here to help. tracfone-wireless

  • Rated 5 out of 5 stars

    Great phone for the value!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waiting for a replacement phone and i needed a temporary phone with texting ability to stay connected to my family! It did the job!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Marie from TracFone Wireless. Thank you for your 5 star rating. For us to check the status of your replacement phone, please copy this link http://bit.ly/2qdrKHH and paste it on a new window. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We will be happy to assist you. Thank you. tracfone-wireless

  • Rated 5 out of 5 stars

    Exceeded my expectations

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems great so far. We bought a micro SD chip for more storage. Honestly, this has exceeded my expectations for such an inexpensive phone.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Arianne from TracFone Wireless. We're glad to hear that. Thanks for the excellent and feedback. tracfone-wireless

  • Rated 5 out of 5 stars

    Best prepaid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphone ever I would always buy more if I could. The quality is amazing on this product and I would recommend it to everyone.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Wendy from TracFone Wireless. We're glad that you're satisfied with your purchase. Thank you for the amazing feedback and rating. Have a beautiful day! tracfone-wireless

  • Rated 3 out of 5 stars

    It's okay.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay for the price range. It's not very bad. But it's not great. The internet is a little sluggish at times.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Ramel from TracFone Wireless. Thank you for taking the time to rate our product and for using our service. Feedback from our customers is important to us. As per our interest to serve you better, we are continuously working on improving our procedures, products, and overall services. Have a nice day! tracfone-wireless

  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works OK. But the phone Hass to be off in order for it to charge. Customer service clerk set the phone up with no problems.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. Thank you so much for the 5-star rating and feedback. We truly appreciate your business with us. Should you need further assistance, please do not hesitate to contact us. tracfone-wireless

  • Rated 5 out of 5 stars

    Excellent cell phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the cell phone from my brother to replace his broken one. He loves it, he hardly recommends it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works Well for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It serves its purpose. I can also add apps of my choice. Fully functional smart phone.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Ramel from Tracfone Wireless. Thank you for your rating. Should you need assistance, please copy this link https://www.tracfone.com/support and paste it on a new window to chat with us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We'll be happy to assist you. Have a wonderful day! tracfone-wireless

  • Rated 3 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic functions are fine, but I can never connect to WiFi so it seems pointless to have those capabilities without a true connection.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank form TracFone Wireless. We're sorry for the inconvenience you have experienced with our service. We would like to review your account and make this right for you. Please copy this link https://www.tracfone.com/support/contact-us and paste it on a new window to chat with us. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you. tracfone-wireless

  • Rated 5 out of 5 stars

    A great Smartphone if you have a budget.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great prepaid phone for what I need for now. I have no issues with it so far. I am very pleased with it.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jude from TracFone Wireless. We're glad that you had a great experience. Thank you for the positive feedback. tracfone-wireless

  • Rated 2 out of 5 stars

    Celk phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works kind of. Its slow and freezes and dont have much data. But in a pinch it will work.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We apologize for the issues you encountered. Let us further assist you. Please copy this link https://www.tracfone.com/support/contact-us and paste it on a new window to chat with us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you. tracfone-wireless

  • Rated 5 out of 5 stars

    TRACFONE: EXACTLY WHAT I NEED

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Tracfone. It fills all of my requirements. I must like it a lot, this is my third one.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Wendy form TracFone Wireless. We are pleased to hear that you like our company.Your support and voice is very important to us. tracfone-wireless

  • Rated 5 out of 5 stars

    Son needed a phone.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone purchased for my son. He hasn't complained about it I believe he is very satisfied.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We're glad to know that your son is very satisfied with his new phone. Thank you for choosing us as his local service provider. Have a nice day! tracfone-wireless

  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the money. Was ready for pickup in a short time. Seems to work well.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Caryl from TracFone Wireless. Thank you for choosing us as your service provider. We truly appreciate your business with us. In case you need assistance, kindly contact us via this chat link https://www.totalwireless.com/contactus. We are open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you. tracfone-wireless

  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement to upgrade an occasionally used phone.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Wendy from TracFone Wireless. Thank you for the feedback and rating. We are pleased that you are satisfied with your purchase. tracfone-wireless

  • Rated 5 out of 5 stars

    Simple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some simplicity. Would buy it for relatives and friends.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Redje from Tracfone Wireless. Thank you for the ratings and feedback. If you need assistance please let us know. TracFoneWireless

  • Rated 5 out of 5 stars

    Nice quality phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality Tracphone with multiple features and good 4g service

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Wendy from TracFone Wireless. We're glad that you're satisfied with our product and service. Thank you so much for the feedback and rating. tracfone-wireless

  • Rated 5 out of 5 stars

    Gets the job done

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone did the job well and had easy set up. The charging cord was fast.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Ramel from TracFone Wireless. Thanks for your feedback. We truly appreciate it. Have a great day! tracfone-wireless

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