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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 133 reviews

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Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.1 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the TCL A3 32GB Prepaid's affordability, ease of use, and call quality. Many appreciate its value for the price and simple operation. However, some concerns were raised regarding screen durability and occasional glitches. Positive feedback also highlights the battery life and compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 133 reviews
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    TraFone TCL A3 32GB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cell phone and great price. Calls are seldom dropped, and the price is under $30/month, yet can be cheaper if auto pay os chosen!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Wendy from TracFone Wireless. Thank you for the feedback and 5-star rating. We're sorry to hear that calls are seldom dropped. We'd be glad to help you with any service issues. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Simple phone to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is pretty straightforward, easy to use.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Ramel from TracFone Wireless. Thanks for your feedback. We truly appreciate it. Have a great day! tracfone-wireless

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Cell. Time needed to locate a quality case.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product with a great price for the phone. Presently working on locating a case for the cell that functions properly in turning the cell on/off.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Ramel from TracFone Wireless. We're happy to know that. We are truly grateful to you for choosing us as your service provider. Should you need further assistance, please let us know. TracFoneWireless

  • Rated 4 out of 5 stars

    A great phone at a reasonable price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this product because I needed a phone at a reasonable price, and Best buy provided just that. And your employees were so helpful in setting up my service

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Franz From TracFone Wireless. Thank you for the 4-star rating. We greatly appreciated it. Have a wonderful day! tracfone-wireless

  • Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great basic smartphone. We replaced our landline and it is more than serving its purpose.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We're glad to hear that. Thanks for your feedback. Have a nice day! tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. Everything works well and is easy to use. Price was good.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We're happy to know that you're satisfied with the overall service. Have a great day! tracfone-wireless

  • Rated 4 out of 5 stars

    Tracfone excel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a full range of quality control items. Same as the more expensive phones

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thanks for the rating and feedback. We truly appreciate it. tracfone-wireless

  • Rated 3 out of 5 stars

    Hassle to connect to TracFone not Verizon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of problems setting up the phone. The unlimited talk & data added to the account wouldn't load on the phone. Kept going to Verizon customer service. TracFone agent spent a lot of time (and so did I). Sold as new, but two tel nos came up under phone ID. SIM # matched TracFone paperwork, but I suspect it was a Verizon SIM (they'd just acquired TracFone). This was an emergency phone for someone in the forests. I don't trust it.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Wendy from TracFone Wireless. We apologize for the inconvenience. Feedback from our customers is very important to us. We would be glad to help you with your concerns. For further assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM EST to 11:45 PM EST. tracfone-wireless

  • Rated 2 out of 5 stars

    Too easily broken

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen shatters too easily for an android. Had to replace way too quickly

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Burner phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another burner phone not ideal for anything other than throwing away

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Dont drop it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 10 year old quickly killed this phone. I'm not quite sure who to blame.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for. Straight to the point. Very easy to use.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is April from TracFone Wireless. We appreciate the customers like you! Thanks for showing your interest in our products. tracfone-wireless

  • Rated 4 out of 5 stars

    A good deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just enough for me! After taking awhile to navigate with help I finally can call and text fine. Camera is easy to use and lots of emojis. Lots of apps are preloaded. A good deal!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thanks for the feedback. We truly appreciate it. Have a great day! tracfone-wireless

  • Rated 4 out of 5 stars

    does the job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first go at a smartphone, after transitioning from a flip phone, takes some getting used to. not as easy to use/navigate as my wife's Rebel, but, i'll get used to it.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. Thank you for your rating and feedback. We truly appreciate it. Have a great day. tracfone-wireless

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just nice phone with great value. Much more better then Samsung or more know brand for this price.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. Thank you so much for the 5-star ratings and for using our service. Have a wonderful day! tracfone-wireless

  • Rated 4 out of 5 stars

    Good Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not want to buy another expensive phone for student this works fine .

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. Thanks for the rating and feedback. We truly appreciate it. tracfone-wireless

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Mr jerry the great one whelan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price nothing additional to be added for this review

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. Thank you for the perfect rating. We are truly grateful to you for choosing us as your service provider. Should you need further assistance, please let us know. tracfone-wireless

  • Rated 5 out of 5 stars

    Great for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for kids. Play store has many games that work without internet. Wifi works great

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Ramel from TracFone Wireless. Thank you for your perfect rating and feedback. We truly appreciate it. tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Woo hoo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my son. The phone is perfect for him, no issues so far

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Ramel from Tracfone Wireless. Thank you for the ratings and feedback. If you need assistance please let us know. tracfone-wireless

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable for the price. I love it a lot and willing to recommend it.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Redje from TracFone Wireless. Thank you for giving us a 5-stars rating. We greatly appreciated it. Have a nice day! TracFoneWireless

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