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My experience consisted of transferring my active trac fone number and minutes over to another trac fone,(this new phone). Best Buy activated the phone in the store, but I had to call trac fone to transfer my number and minutes. A frustrating task that took almost 3 hours. I have seen trac fone advertise that you can keep your number when switching over to them, but I can tell you from my experience, Best Buy will not be doing this for you in the store, you will have to call trac fone yourself.
Sorry, there was a problem. Please try again later.Hi. This is Arianne from TracFone Wireless. Yes, you can transfer your phone number as long as it is currently active. To transfer, you can visit our branded website or you can chat with us at http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
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