“We bought two Macbook Pro on 4/17/2018. This product is as Included Free Item. Is it already installed? or should we receive an item to be installed. We never receive the item from the store. I emailed the store but I have not received any reply. Thanks.”
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1-10 of 13 Answers
search your emails. Bestbuy should have sent you a link to download the software.
Sorry, there was a problem. Please try again later.I got my digital copy in an email.
Sorry, there was a problem. Please try again later.You should have received an email, (the one you used when you placed your order) to install the Antivirus software. Check your spam folder.
Sorry, there was a problem. Please try again later.Best Buy emailed me the installation information along with the serial number I would need to install it.
Sorry, there was a problem. Please try again later.You should have received an email when you picked up you iMac from the store
Sorry, there was a problem. Please try again later.I had many more questions when initially purchased this product however the nice part is best buy emails answers all these at the required time. For example, once I had my computer setup within 2 days I received an email from Bestbuy with relevant details. Alternatively, log in to the shopping history and this information are available handy.
Sorry, there was a problem. Please try again later.Hi, It is not preinstalled, you would get an email with download instructions of the software.
Sorry, there was a problem. Please try again later.They will send u email with a link so u can download it
Sorry, there was a problem. Please try again later.its actually located in your email that was sent to you from best buy when you purchased your Macbooks. You can also check your digital downloads section on best buy.
Sorry, there was a problem. Please try again later.You have to download the program. You should have received instructions in an email. If not I would call your nearest store.
Sorry, there was a problem. Please try again later.