“Does TV Basic Setup, 56" to 90" include hooking it up to cable box? Does it include hooking up a hdmi cable to my RCA audio system, using a Insignia™ - HDMI to RCA Converter - Black? For this can I use a normal HDMI cable?”
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Short answer, no. They didn't test anything other than to see if the tv turns on. For my Samsung tv, they made sure the remote worked and left me with the tv software starting its setup mode, much like a new pc computer. You are responsible for getting your cable tv service to connect with your new tv. The installer reluctantly agreed to plug the hdmi cable from the cable box into the tv input portal, and that was the extent of help. In my opinion the $120 tv setup fee is a ripoff. You can probably pay an independent install company to do a real setup including connecting cable service etc for the same price or less. The only reason to use BestBuy's tv setup service is to avoid the situation where they deliver a defective tv and you don't discover the problem until after you have someone else install the tv and then have an issue with getting BestBuy to exchange the defective tv for a properly working tv.
Sorry, there was a problem. Please try again later.HDMI Cable to RCA Audio
Sorry, there was a problem. Please try again later.No it does not
Sorry, there was a problem. Please try again later.No it doesn’t, basic package includes bringing it into your home, unboxing, installing the legs, setting it on a TV stand and plugging it into the wall outlet, then removing the tv box.
Sorry, there was a problem. Please try again later.No they did nothing but plug in the power and turn it on.
Sorry, there was a problem. Please try again later.I really can’t answer because we had to cancel our order. We were told three different delivery and set up dates but it never happened, so we canceled our order. Very disappointed in the way it was handled.
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