Questions & Answers

Q: QuestionWill the installer test the TV after setting it up?

• A:Answer Yes, the installer will test the TV functionality after setting it up.

Q: QuestionDoes this service include removing the old TV?

• A:Answer Removing an old TV requires additional services and fees.

Q: QuestionWill the installers clean up the work area after the service?

• A:Answer Yes, the installers will clean up the work area and remove any packaging.

Q: QuestionWhat kind of warranty comes with this TV service?

• A:Answer Best Buy’s TV services are backed by a 90-day limited workmanship warranty.

Q: QuestionHow long does it take to complete the TV unboxing and assembly service?

• A:Answer The estimated time to complete the TV unboxing and assembly service is 15 minutes.

Q: QuestionDoes this service include delivery of the TV?

• A:Answer Yes, this service includes delivery to a room serviced by an elevator or up to the third floor.

Q: QuestionIs there a warranty for the TV service?

• A:Answer Yes, Best Buy’s TV services are backed by a 90-day limited workmanship warranty.

Q: QuestionCan the service provider remove my old TV?

• A:Answer Yes, the service provider can remove your old TV for recycling with additional services and fees.

Q: QuestionDoes this service include attaching the TV to its base?

• A:Answer Yes, this service includes attaching the TV to its base or pedestal.

Q: QuestionWill the installers clean up the work area?

• A:Answer Yes, the installers will clean up the work area and remove any packaging.

Q: QuestionIs plugging the TV into a power outlet part of this service?

• A:Answer Yes, plugging the TV into a power outlet and testing functionality is included.

Q: QuestionDo I need to supply the cables for the TV setup?

• A:Answer Yes, the customer needs to supply the cables required for setup.

Q: QuestionWhat does the TV service include?

• A:Answer The TV service includes delivering and unboxing the TV, attaching it to its base, placing it on furniture, plugging it into a power outlet, and testing functionality.

Q: QuestionCan the service include removing my old TV?

• A:Answer Yes, the service can include removing an old TV for additional fees.

Q: QuestionWill the installers remove the packaging after assembling the TV?

• A:Answer Yes, the installers will clean up the work area and remove any packaging after the installation.

Q: QuestionIs there a warranty on the TV unboxing and assembly service?

• A:Answer Yes, Best Buy’s TV services are backed by a 90-day limited workmanship warranty.

Q: QuestionDo the installers clean up the packaging after unboxing the TV?

This question was asked about the related product: TV Basic Unboxing & Assembly, 91" or Larger

• A:Answer Yes, the installers clean up the work area and remove any packaging after the installation.

Q: QuestionDo I need to supply the cables for the TV setup?

This question was asked about the related product: TV Basic Unboxing & Assembly, 91" or Larger

• A:Answer Yes, the customer needs to supply the video components and any cables required for setup.

Q: QuestionWhat is the estimated time to complete the TV unboxing and assembly service?

• A:Answer The estimated time to complete the TV unboxing and assembly service is 15 minutes.