“How can I leave feedback or rate my Geek Squad technician?”
Answer This Question
1-10 of 14 Answers
Today Alex M at the Princeton Geek Squad office was simply first class. Polite, friendly, cheerful and very efficient. He cleaned up the Virus on one of my Laptops and got my second Laptop back working again. Very efficient and a real pleasure being served by him. Richard Moody 609 819 1359
Sorry, there was a problem. Please try again later.5 of 5 or higher. I received a superb Geek Squad service yesterday. I didn’t get my providers name, but here are the specifics: Session ID: CAS-22288767-B3G3B9 Date: /Date(1774298675000)/ The provider helped me install a new printer and did an outstanding job. My WiFi kept clocking out so we had to reset our request to link the printer over and over. He was cool calm and collected the entire time. His patience was amazing and much appreciated! We finally got my system to cooperate and the printer linked up to my WiFi. Thank you SO much Best Buy!
Sorry, there was a problem. Please try again later.My first time. Wonerful help. Most grateful. Many thanks. Marilyn Kratz.
Sorry, there was a problem. Please try again later.The employees were polite and helpful. All was well until I checked out and the cashier had some snip to her attitude. Last night at Greensboro location
Sorry, there was a problem. Please try again later.I wish to give Kudo's to 2 geek squad technicians. Both Geek Squad technicians work in the Boise Idaho Store on 8363 W Franklin Rd. 83709. Victor was the first tech that I worked with This month when I brought in my Lap top for debugging and general tune up. Super knowledge, extreme friendly personality with the attitude of helpfulness. Really cares, We, my wife and I, asked questions about our cell phones and he helped enthusiastically and quickly, The 2nd is Silas C, same location, matched the highest marks Victor had with identical enthusiasm, friendliness, knowledge and attitude of caring. Not just a number Kudos for the entire team. Best Buy should be proud of these 2 geek techs. we will purchase our new Android phones this July because of their service . Made us feel special and like family. Definitely can recommend Geek squad to all our friends and family,
Sorry, there was a problem. Please try again later.Please accept my apologies for misspelling Shreyashi's name...Thank you for your Outstanding technical and personal service in resolving my printer issues. In my opinion, and I hope your management team takes note, you are truly a present and future asset to the Company. Shreyashi Mondi was very effective ... Shreyashi was willing and demonstrated going the "Extra Mile." Shreyash consistently demonstrated confidence throughout the process in resolving both my technical issue and my personal concerns. When you need a model for building trust with the customer and effectively resolving both technical and personal concerns, in my opinion, Shreyash Mondi is that person... (I hope I spelled the name correctly... if not, I am sure I got the character right for this person.)
Sorry, there was a problem. Please try again later.Don Bazan helped us with our laptop with respect and professionalism. He fixed the issues we were having with our laptop. Location: Blanding Blvd.
Sorry, there was a problem. Please try again later.I had many problems with my PC, mobile, and other devices. I went to the Best Buy Geek Squad at 45575 Dulles Eastern Plz in Sterling, VA. Technician Bob reached out to me and took care of them. After I received them and checked them out, I was amazed to see them working even better than before. Bob is the number one technician of the Sterling, Virginia, Geek Squad office, simply first class. Polite, friendly, and very efficient. It was an absolute pleasure being served by him. Reza Hojjat.
Sorry, there was a problem. Please try again later.I was recently in the Huntsville store to have 2 computers worked on. I can honestly say that the 2 technitions who helped me were absolutely the most professional, knowlegable, helpful and kind service techs I have ever had help. There names were Spencer and Steven. Hats off to Best Buy for hiring people like these two.
Sorry, there was a problem. Please try again later.AGENTS RHEEMUDIN AND RAJU MATHEW BROWN DID AN EXCELLENT,PATIENT,PROFESSIONAL AND COURTEOUS JOB IN RESOLVING MY PC ISSUES.THEY WENT BEYOND THE CALL OF DUTY SPEND ALONG TIME TO HELP ME!!!
Sorry, there was a problem. Please try again later.