“I bought a camera like this one and it will keep rebooting itself because it got to hot. I live in AZ so the sun comes through. Even with the air on it still reboots itself every few minutes. Does this one handle heat and does it feel hot to the touch?”
Answer This Question
1-1 of 1 Answer
Brand response from VanTop Team Regarding your issue, please follow these steps to troubleshoot. 1. Check if the indicator of the car charger flashes. If it flashes, please kindly use an available MINI USB cable and power it via a 5V/3A adapter for an hour to see if it works. 2. Use a card reader to format the SD card to FAT32. Please kindly save the recorded videos and pictures before formatting the SD card. Here's the video about how to format SD card to FAT32 on the computer: https://www.youtube.com/watch?v=YcOkHajz3ug 3. Use a pin to reset the device directly. The reset hole is behind the camera. Then please enter Settings, choose factory settings to set the device to default. 4. Unplug the rear camera kit to see if the front camera works well. We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected] . We are more than happy to assist you further. We offer a 24-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Sorry, there was a problem. Please try again later.