“I just made an appointment, but question: I have an older Dell CPU that worked well until recently. It was shut down incorrectly. Now it won't boot up and says "hard drive not detected". Can you troubleshoot a CPU? Can files be saved to external an drive?”
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Hi Taylor. Thanks for reaching out to us for this. I'm sorry to hear you're running into issues with your computer. We can definitely troubleshoot the unit and see what's going on. This is something that can happen in older computers as they age. As long as the hard drive isn't failing, we should be able to pull data off and save it to an external hard drive. I hope this helps! To get started, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
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