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Hi Alex. Thanks for reaching out to us about this! I'm sorry to hear about the desktop and Macbook. We'd recommend taking a look into Total Tech Support which is a yearly membership. This would cover you for getting both computers diagnosed for hardware issues, saving your data on the devices, potentially reinstalling the operating system, etc. You can learn more about the membership by visiting: https://www.bestbuy.com/site/services/total-tech-support/pcmcat1494357892646.c?id=pcmcat1494357892646.
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