“My Apple iPad Air loses its wifi connection when it is far from my Xfinity modem. I have an Orbi router and satellite to solve that problem, but the satellite doesn't seem to be working properly. Maybe my home network needs to be reconfigured.”
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Hi Dennis. Thanks for reaching out to us about this. I'm sorry you're running into issues with your iPad Air on the network. Internet issues definitely have to be the most irritating problem. We can try troubleshooting this over the phone or by sending an agent out. To get started, you can either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.
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