“i need a answering machine that when called gives caller options for different people in house hold and they have to press a different number for the different people”
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Hi - The answering machine of the VTech DS6151 is not capable of routing a caller to another extension unit. You may consider the 4-line phone model VTech CM18445, which has an auto attendant. The said feature will enable your caller to enter an extension number of the person that they would like to reach. For more details, please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 3:00 PM Monday through Friday at 1-800-595-9511. Thank you, -VTech Support
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