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Customer Ratings & Reviews

Your price for this item is $82.99
The previous price was $88.99

Customer reviews

Rating 4.5 out of 5 stars with 69 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 69 reviews
  • Rated 1 out of 5 stars

    Misleading ad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 2-Line item because it said, 3 handsets included. When I received it, it only had the one. Went to Best Buy to get the missing handsets and was told that if you clicked on the item 'Whats included' does not mention any additional handsets so it was my fault but they were willing replace it with a Single line phone that comes with 2 additional handsets. I accepted as I needed something immediately.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Expandable, Sound quality

    Rated 5 out of 5 stars

    Great office phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2-line phone system is great for a small office setting. It has more than sufficient time for recording a message on missed calls. Each line has it's own mailbox. Speaker button makes it great for hands free talking. The handsets also have a jack if you want to use a headset. Sound is crisp and clear when talking on either line. You can add quite a few handsets to it, I believe up to 12. Great phone for the price!

    I would recommend this to a friend
  • Cons mentioned:
    Dim lighting

    Rated 4 out of 5 stars

    versatile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems to be a great phone in terms of sound quality and multiple speakerphones (base & handset) ...you can walk around on conference calls with the handset speaker on and muted ... has an answering system, which I don't use ... has an intercom feature between the base and the handset, which I don't use (may be appropriate in a big house) ... has a directory for saving numbers and speed dialing ... has a hold button for putting one line on hold while you answer the other ... has a flash button for conferencing and accepting another incoming call ... has a redial button on the menu screen ... if you have a message waiting with your service provider's voice mail system, an icon appears in the menu screen ... the only thing I don't like (which may be asking too much) is the menu screen on the base and the handset only light up when you press the menu button ... if you have a voice mail message waiting with your service provider's system an icon appears on the dark screen but ... you could go hours or a day before thinking to check for messages ... (not good for looking responsive to communications) ... my old set had a light that would light up and blink if there was a message waiting ... guess I got used to that ... all in all though ... the phone has all the bells and whistles ... great phone for the money!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Price

    Rated 5 out of 5 stars

    Needed a replacement multi-line phone system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I received this new phone system, took a little while to review the operation manual, and get it set up, but now that I have it up and functioning it is doing a Good Job of answering calls when no one is available. Still need to make some final adjustments to the many functions it is capable of doing, but am very pleased with this purchase. It replaced an older Radio Shack 2 line telephone answering system. Glad I could find one that wasn't an arm and a leg in cost factors, and works good. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Price

    Rated 5 out of 5 stars

    Great phone system for a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my old 2 line phone system. I've had Vtech phones before, so I was familiar with them, This system is easy to set up and easy to program. I like the fact that I can set up the answering machine with a different message for each line, and I can listen to, and save or delete messages from the handset! This system has more options than my old one, at a much more affordable price!

    I would recommend this to a friend
  • Pros mentioned:
    Expandable

    Rated 5 out of 5 stars

    Real Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased our first VTech system 15 years ago. The phones were actually more expensive then. After 15 years we felt it was realistic to buy Vtech for our new home. This system is great for a larger homes because it supports up to 10 phones and 2 phone lines. The system is user friendly and well made too.

    I would recommend this to a friend
  • Pros mentioned:
    2-line, Easy setup

    Rated 5 out of 5 stars

    Solid Choice for 2-Line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too many 2-line phones around non-commercially so this phone is a great choice for small businesses needing a second line. Easy to use and set up, no issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great land line system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a 2-line system and this gets the job done. Good display, only with I could silent individual handsets instead of the whole thing

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Reliable, Quality, User-friendly Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and add extra handsets to the main unit. Phone is user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    2-line

    Rated 5 out of 5 stars

    So Far, So Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently set up this new 2 Line Phone System. I am using one line for my personal phone and the other for my business phone. I like the idea that I do not need 2 separate answering machines, since the base unit allows me to set up an answering machine for both lines.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality
    Cons mentioned:
    Not wall mountable

    Rated 4 out of 5 stars

    good 2 line phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound quality-- very good easy to use speaker-- very clear directions easy to follow not wall mountable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works well for a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything that I need; a two-line phone with attached answering machine. Sound is clear and it's nice to find a cordless phone with these attributes for a good price. Getting to set separate answering machine messages for each line is a nice touch as well. Recommended.

    I would recommend this to a friend
  • Cons mentioned:
    Keys, Speaker

    Rated 4 out of 5 stars

    nice replacement phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace an old 2 line desk phone and decided to buy the Vtech. Bought this phone for the wireless handset. The range on this phone appears good. I have found two items that kind of bother me. The keys on the handset are a little more difficult to use and callers have told me that they have trouble hearing me when I'm using the speaker on the base. 2 line phones are limited and overall this seems to be a good phone.

    I would recommend this to a friend
  • Cons mentioned:
    Dim lighting

    Rated 1 out of 5 stars

    The VTech system is not for us!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system in not good and the phone is almost impossible to read with dim lighting and small type

    No, I would not recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the telephone system does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to find a 2 line cordless with only one hand set is like looking for a set of hens teeth!! Works great, crystal clear. Has more features than we need, easy to disable what you don't need. I will be purchasing another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace an old 2 line Radio Shack digital phone, and this was the only one I thought would do the job after searching numerous web sites. So far, so good. Takes a little while to get used to a newer 2 line phone system, but this one seems to work really good. Can get messages from anywhere, after setting things up, but have not had any need to add any additional hand sets....yet! Came with one handset only. Recommend for any small business with 2 phone lines with Internet connection on 1 line coming in. Good luck!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Nice Enough to use everyday!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use these for business and I even have a similar phone for home. Vtech is a great phone for the money. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Works great, easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system was easy to set up, and is working great. I personally don't use the answering machine, but the phones work great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Five Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love VTech phones. The screen is large enough and bright enough for the elderly eyes. Reception is great. The phone is sturdy and feels solid in your hand.

    I would recommend this to a friend
  • Cons mentioned:
    Keys

    Rated 3 out of 5 stars

    a so-so cordless phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must have higher standards for the sound quality of a telephone than other reviewers, because I don't find that this phone is particularly good. Some calls and many messages have a crackly, unclear quality. I also find the feel of pressing the keypad buttons is less than ideal. I miss my old corded phone, but needed one with two lines, so had to switch. I'm rather disappointed in this Vtech phone, but for the time being will live with it.

    No, I would not recommend this to a friend