“Why is the phone not ringing? It lights up but no sound comes out. I have turned up the volume but neither handset is ringing. I have plugged it in and out several times in an attempt to reboot..but no luck. What could be the cause??”
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Hi - We are sorry to hear that the VTech DS6771-3 does not work as expected. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 5:00 PM Monday through Friday at 1-800-595-9511. Thank you, -VTech Support
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