“I JUST got this pen today. I have a 2018 14" HP Pavillion 360 Convertible Laptop Windows 10 Windows Ink and it successfully paired but it DOESN'T DO ANYTHING! It won't even work as a regular stylus. It should be compatible? Right? How is this "universal"?”
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Pairing is a Bluetooth activity. To work as a stylus the laptop must have specific hardware associated with the display. Check the stylus website for a list of compatible PCs and updated drivers. If you try to install new drivers, the installer will identify of you have the necessary hardware.
Sorry, there was a problem. Please try again later.Bring it into the store yesterday. They can help and if they can’t help ask them for an exchange. Don’t leave without one or the other.
Sorry, there was a problem. Please try again later.
