“why can't i transfer files to other folders or delete empty folders from this hard drive?”
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Hi mfromny, Please refer to the link mentioned below to troubleshoot the issue. "Folders appear empty or files won't open or are read only after moving an external drive to another PC" https://support-en.wd.com/app/answers/detail/a_id/8752 Need Help? Please see our "'Contact Us" page for information.
Sorry, there was a problem. Please try again later.Not knowing anything about the computer (I surmise it is a computer and not gaming hardware such as an Xbox, or Playstation ,or ?), and not knowing the Operating system such as Windows 10, or Catalina (Apple operating systems), or how you formatted the drive and any files on it — it is impossible to answer your question directly. I can tell you that with any ordinary computer and operating system, you can absolutely transfer files from this external drive to another connected drive (internal or external), and you can absolutely add files, modify files, delete files easily using the computer’s Operating system disk utilities software, You are probably trying to access files that were stored in a format which another program on your computer cannot read, hence cannot manage. For example, I can use a video editing program that uses a proprietary format for storing videos. Then I use a different video or photo program to view, delete, or modify and the program cannot do anything with that file because it cannot understand the format. I would have to go back to the program that created the file. In that program I could probably STORE AS and select a format that I know other programs I use would accept. Your computer’s disk utility software will allow you to delete any file on your external Hard drive, or transfer any file to another storage drive such as your built in Hard drive, or another external drive.
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