“I bought this to use with time machine. It's advertised as plug and play but when I opened it I installed the software thinking I had too. Now I see I didn't. When I try to add it as a backup disk I get this massage to erase. What do i need to do?”

Asked by memaw 7 months ago

1-1 of 1 Answer

Hi, We are sorry for the inconvenience caused to you. You need to reformat the drive in APFS file system to use for time machine backup, please refer to the following link: https://support-en.wd.com/app/answers/detailweb/a_id/8200/ Please be informed that reformatting is a data destructive process, please backup the data from the drive before reformatting it. For Time Machine backup and restore from MacOS to WD External Drive please refer to the link: https://support-in.wd.com/app/answers/detailweb/a_id/18952/ If you are facing any issue, please open a support ticket at https://support-en.wd.com/app/ask/session, the customer support team will contact you as soon as possible.
Answered by Western Digital Team 7 months ago
Sorry, there was a problem. Please try again later.