“2020 Mac w/ Big Sur 11.1. Repeated message: "Error occurred creating file. Backup failed." Launching WD app, error message that disk is configured as read only and is incompatible with the macOS version macOS10.16. Huh? Advice before I return?”
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Hi Joe, The WD My Passport for Mac drive is a plug and play device which comes preformatted in HFS+ J file system for macOS. If you are facing issues; we suggest you to please try to use another USB cable and also you can run the first aid feature in your mac. -Need Help? Please see our "'Contact Us" page for information.
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