“can this drive be formatted to work on both MAC OS and Windows?”

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• Hi, Please be informed that in order to use the drive with both Windows and MacOS you need to reformat the drive to exFAT file format by referring to the link: https://support-en.wd.com/app/answers/detail/a_id/20821 Please be informed that reformatting is a data destructive process, please backup the data from the drive before reformatting it. If you are facing any issues please contact us at https://support-en.wd.com/app/ask/session/ we will be happy to assist you.

  Answered by Western Digital Team 1 month ago

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