A:AnswerHockeyfan810, this microwave have to be mounted over cooking surface. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!
A:AnswerHello! Per the Owner's Manual: Grease filters: Grease filters are on the underside of microwave
oven. Clean monthly. Slide the filter away from the tab area and drop out the filter. To reinstall, place end of the filter into the opening opposite the tab area, swing up the other end, and slide it toward the tab area.
■ Charcoal filter: The charcoal filter is behind the vent grille at the top front of the microwave oven. The charcoal filter cannot be cleaned and should be replaced about every 6 months.
Remove 2 screws on the vent grille, slide the vent grille to the left, tilt it forward, lift it out, and remove the filter. To reinstall, place the filter into its 2-hook area with the wire mesh side to
the front. Replace the vent grille by inserting the 3 bottom latch hooks of the vent grille into the front holes, tilt the vent grille backwards, slide it to the right, and secure with screws.
A:AnswerThank you for sharing your insights with us, Kate. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
A:AnswerHello! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm est. They will be better able to assist you.
A:AnswerHello Kwoodle, while we do not know the dimensions of your current model, we would recommend reaching out to GE for that information, the dimensions of this model WMH31017HW are Depth 15 9/16", Height 17 1/8", and Width 29 15/16". We hope this helps.
A:AnswerMy question not answered correctly I have not purchased yet I wanted to know with the newer model having less features is the new model WMH31017HS still reliable and a good buy for what you get and I was concerned new model has less watts for cooking?
A:AnswerHi! The interior of this model is a powder coat finish. Here is the link to the "Specifications" on this model, in case you need any other pertinent information. https://bit.ly/3HmOOHm Please don't hesitate to reach out to us if you have any other questions or concerns at Whirlpool 866-698-2538
M-F 8 AM - 6 PM ET.
