A:AnswerHello! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm est. They will be better able to assist you.
A:AnswerMatthew, page 3 of the User Guide advises how to turn the tones off on the Microwave. We have provided the link for the User Guide below. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!
file:///C:/Users/blankar/Downloads/Use%20and%20Care%20(4).pdf
A:AnswerMy unit is about 19" above the stove top. In my opinion it is individual preterence, as well as the overall height of the people using it... I had to have the cabinets above the unit cut down to get the 19" above the stove, to me, around 19 to 20 inches above the stove is the perfect distance. As I said though, it depends on how tall you are... meaning if you are 4 foot 10 inches tall, you might need a step stool.
13.5" above the stove is too close to the range, the filter could get gunked up being that close.
A:AnswerHI BobG, we value your time and would like to look into the concerns with your microwave. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
A:AnswerHi sheabird, on this Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave, the settings for the vent fan can be changed. They can be changed using the settings for High (“SPd2”), low (“SPd1”) and off. However, the Vent fan comes on automatically as cooling fan during any cook function. Thank you for your question!