A:AnswerHey Roy, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. We recommend that a certified technician perform repairs. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A We hope this helps.
A:AnswerThe opening between my cabinets is 36 inches wide, but the microwave is only about 30 inches. My old microwave is also 30 inches wide, but there are steel plates on both sides to cover the difference between the 36-in opening and the 30-in microwave width. Do those plates come with this purchase? If not, do the installers have them and install them if I get the option for installation?
A:AnswerHello AXNJXN! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available Monday & Tuesday 8 AM - 8 PM and Wednesday through Friday 9 AM - 7 PM. They will be better able to assist you.
A:AnswerUnless you have a space over the oven were the cabinets are, I wouldn’t put a microwave in. I have 17” between microwave and oven. Hope that helps.
A:AnswerMy installer threw out these documents. I have no sticker inside the door, and customer service said they can’t send me one. I tried to go to a retailer today to see a Whirlpool microwave they might have one…no luck either!
I need someone to send a picture!
A:AnswerHey dano, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. You will need to obtain the correct model number, by opening the door on the unit and then looking on the left frame (not the door) where you will find the model and serial number. We’re looking forward to hearing from you.
