Questions & Answers

Q: QuestionCan this microwave be used in the counter Instead of over the range?

Asked 5 years ago by Pita.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer Pita, you are not able to use this as a counter top microwave.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionWhat your experience with Microwaves with the vent above the stove, how often do either one need repairs?

Asked 5 years ago by Coach1980.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer Hey Coach, If you're talking venting through the ceiling we just replaced our microwave after 8 years. No issues until a component burned out. I much prefer venting outside to get the heat out of the kitchen. As always, as long as it's installed well to include the vent pipes, it'll last. That's been our experience. Hope this helps!

  Answered 5 years ago by Joe23

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Q: QuestionDoes it also have a light underneath?

Asked 5 years ago by Kutzie.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer Yes it has a light with a dim and bright switch.

  Answered 5 years ago by krodVerified Purchase

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Q: QuestionI press “popcorn”, enter 1 for quantity but when press start it just double beeps. Why won’t it start after using pre select button?

Asked 5 years ago by Lor.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer There is a code on the inside of the door. It may be a .5 or a 2 that you need to enter.

  Answered 5 years ago by Toriane

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Q: QuestionCan you show me what the top of the microwave is supposed to look like when installed correctly? It has some openings at the front that we are not sure about. Thank you.

Asked 5 years ago by Saraheg09.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer Hopefully this photo will help you.

  Answered 5 years ago by TjranVerified Purchase

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Q: Questioni dont have any seperate venting hood installed for my gas stove. would this microwave be enough or would i be in any code violation?

Asked 5 years ago by kmanni.

This question was asked about the related product: Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black Stainless Steel

• A:Answer The vent on the microwave is enough.

  Answered 5 years ago by ShayVerified Purchase

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Q: QuestionAre we able to use this microwave by placing on a surface until we are ready to install. Our cabinets will not be ready for a month or two but our old microwave just went so we need something in the meantime.

Asked 5 years ago by Minion.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer Minion, we cannot recommend using this Microwave unless it is properly installed. Hopefully, this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool Appliances!

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionJust bought a newly renovated home with this microwave installed. I can hear the vent running and can feel air coming from the top but don't feel/see anything being drawn from the bottom. Is it normal for the intake draw any of the steam/smoke/air? New MW

Asked 5 years ago by StevieRats.

Q: QuestionIs this Microwave Oven made in the US?

Asked 5 years ago by LagunaBob.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer No

  Answered 5 years ago by Cheffy

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Q: QuestionHow do you change the charcoal filter? It was answered but there's more than 2 screws. Could you tell me what screws? I uploaded pictures. Would you provide a video on how to change it. I want to make sure I remove the right screws.

Asked 5 years ago by Gerry.

This question was asked about the related product: Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black Stainless Steel

Q: QuestionI purchased this less than 2 years ago and the cooktop lightbulb recently stopped working. I bought a new appliance lightbulb (40 watt), installed it, and the light control won't work. The dimmer did not work and it wouldn't turn off. Please advise!!!

Asked 5 years ago by Dani.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer Hello Dani! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available weekdays, between 8 am to 8 pm EST. They will be better able to assist you.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: Questioni have a model kcms1555rss microwave i need to replace, it is built in so i would need trim pc also, stainless steel, current one is KitchenAid serial no. fgt5026933 what would you recommend

Asked 5 years ago by Anonymous.

Q: Questiondoes this microwave come with the outside venting fixture

Asked 5 years ago by jimbo.

• A:Answer I don't understand, what you mean by outside venting fixture, but you can change the fan direction from up to back. You need to get to make a hole in the back wall and get the venting fixture from Home Depot under 10 dollars and easy to do it. Good Luck.

  Answered 5 years ago by Guru

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Q: QuestionI have a whirlpool gold microwave. need instruction in using the lower ppower.

Asked 5 years ago by Anonymous.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer You would need to touch the cook time, touch the number keypads to enter the time then press the cook power and touch the number keypads to enter the power level (10-90) and then touch the start control. We hope this helps!

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionThere is an open on the top front of my whirlpool microwave that was not noticed. Odors from cooking were not ventilating and causing strong cooking smell in the house.

Asked 5 years ago by Rock.

This question was asked about the related product: Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave - Biscuit

Q: QuestionMy wife and I are looking to replace our existing Whirlpool microwave model #WMH53520AS. We are confused as to which model is a suitable (closest match) to our old microwave. Is it Model WMH53521HZ or WMH31017HS???

Asked 6 years ago by Replacement.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer Replacement, model WMH53521HZ is the closest match to the model you have right now. We hope this helps!

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionI have purchased one of these microwave and I’m needing the mounting brackets. Does anybody know what the part number is for it or where I can get one?

Asked 6 years ago by Anonymous.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer The mounting plate part number for this model Microwave is W11025649.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionHow to replace the charcoal filter?

Asked 6 years ago by Steffi.

• A:Answer To replace the charcoal filter; Remove 2 screws on the vent grille, slide the vent grille to the left, tilt it forward, lift it out, and remove the filter. To reinstall, place the filter into its 2-hook area with the wire mesh side to the front. Replace the vent grille by inserting the 3 bottom latch hooks of the vent grille into the front holes, tilt the vent grille backwards, slide it to the right, and secure with screws.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionMy microwave is SUPER loud. Can I cover the holes on top right in front of the cabinets. It is vented out the top

Asked 6 years ago by Ev.

• A:Answer NOT ADVISABLE> These units are designed to have some space for air flow (In addition to the actual vents). Disturbing this balance can at best shorten the life of your unit and at worst create overheating and safety issues. This is especially true for arrangements above range/stove where they are already subject to increased ambient temperatures. Remember, it's not only the immediate discharge of latent heat but also the pathways for incoming air to exhaust that heat that must be considered. My advice, live with the "Noise" if normal. If not normal, have unit replaced. These are not very serviceable without safety concerns.

  Answered 6 years ago by OldsubguyVerified Purchase

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