“The machine does not lock when I turn it on, is that normal. I have had this machine before and as soon as I pressed the start button it would lock.”

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• Hello Raq! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 1-800-253-1301. We are available weekdays, between 8 am to 8 pm EST. They will be better able to assist you.

  Answered by WhirlpoolTeam 6 years ago

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• The lid will lock after the water level for the load is achieved. Not before.

  Answered by Slimjim 6 years ago

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• It is normal....doesn't lock until spin cycle

  Answered by tecrep 6 years ago

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• It does lock for certain parts of the cycle, but not all.

  Answered by Anonymous 6 years ago

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