A:AnswerAccording to Best Buy policy, when you place your pre-order they’ll authorize your form of payment with your bank, which results in a temporary authorization hold. After a few business days, the hold should be automatically released and the funds returned to your account. Shortly before release day as your order begins final processing for shipment or store pickup, they’ll reauthorize your form of payment, resulting in another hold. Once your order ships or becomes ready for store pickup they’ll then collect payment.
Please note that pre-orders placed using PayPal are processed differently, and are charged immediately upon placing your pre-order.
A:AnswerXbox Series S is an all-digital console and not compatible with Xbox game discs. If your son has a collection of Xbox One games on disc that he would like to play on the next-generation Xbox, we recommend getting Xbox Series X.
A:AnswerNovember 10th will actually be the release date. It has not yet been released so there is no way for it to be “re-stocked” but we are not yet aware of the exact time it will be released.
A:AnswerYes. It is a significant upgrade. The Xbox 1 X cannot do 4K at 120Hz or render raytracing graphics. The Xbox Series X can do up to 8K and render raytracing graphics. It also has a solid state drive, upgraded cpu and gpu, meaning it is more than twice as fast and powerful as the Xbox 1 X. The Xbox 1 X will eventually become obsolete as it won't be able to run future games as they will continue to advance in detail and performance demand.
A:AnswerThanks for asking! Yes, Xbox Series S has an external storage port that is compatible with the 1TB Storage Expansion Card for Xbox Series X/S from Seagate. For more information, go here: https://www.bestbuy.com/site/seagate-storage-expansion-card-for-xbox-series-xs-1tb-solid-state-drive-nvme-expansion-ssd-for-xbox-series-xs/6425015.p?skuId=6425015
A:AnswerCongrats on your new XBox Series S and thank you for your questions. Digital games may be purchased from Best Buy or directly through the console's online store. Games you purchase will become permanently connected to your Microsoft account and will follow you when you upgrade to your next Xbox console. This bundle has everything your daughter needs to get started gaming (except for a monitor and Internet connection).
A:AnswerThanks for asking! Both consoles deliver next-generation capabilities powered by the Xbox Velocity Architecture, such as faster loading, the ability to seamlessly switch between multiple games with Quick Resume, richer and more dynamic worlds, and frame rates up to 120fps.
The primary difference between the two consoles is that the Xbox Series X displays games at native 4K, comes equipped with a UHD Blu-ray Disc player, and 1TB of custom SSD storage. Xbox Series S is designed for disc-free gaming at 1440p (with the ability to upscale to 4K), with a custom 512GB SSD. And, of course, they're priced differently. Both consoles have the option to expand available custom storage via the Seagate Storage Expansion Card.
A:AnswerThere are quite a few differences between the Series S and Series X, but the main differences are that the X has a Blu-Ray drive whereas the S does not, and the X has a larger internal storage drive. This means that you can load games off of disc onto an X, but not onto an S. The larger internal storage lets you store more games without having to erase and redownload them.
A:AnswerI believe the only difference is the box it comes in looks a little different. Haven’t noticed a difference in the console itself between the regular and ‘holiday edition’.
A:AnswerThanks for asking! Xbox Series S does not have a built-in optical drive and is not compatible with Xbox game discs. If you are interested in a next-generation Xbox that can play game discs, we recommend Xbox Series X. It has a built-in 4K UHD Blu-ray drive that can play both Blu-rays and physical Xbox games.
A:AnswerThank you for your interest in Xbox Series S. Due to high demand, Xbox Series X/S consoles may not currently be in stock. But don't worry, we're working hard to make more available on a regular basis. In-stock notifications are not available for this product, so we recommend checking back with Best Buy regularly for updates.
A:AnswerThank you for asking! The Xbox wireless controller that comes with Xbox Series S uses two AA batteries and does not come with a charger. To make it rechargeable, we recommend getting a rechargeable battery pack designed for Xbox Series X/S controllers, such as the Xbox Rechargeable Battery and USB-C Cable for Xbox Series X/S. Please go here for more information: https://www.bestbuy.com/site/microsoft-rechargeable-battery-usb-c-cable-for-xbox-series-x-and-xbox-series-s-black/6430661.p?skuId=6430661
A:AnswerThanks for checking! Some games may be enjoyed offline without the need for an active Internet connection once downloaded and installed. Please refer to your game's requirements for more information.
A:AnswerThank you for asking! No, Xbox Game Pass membership is not required to use Xbox Series S. Games may be purchased digitally to play on the console.
A:AnswerThanks for asking! Yes, you may use your current external hard drive to transfer games to Xbox Series S. While games that have not been enhanced for Xbox Series S may be played directly from this external drive, enhanced games must be installed on the console's internal SSD. For a full list of games that are optimized for Xbox Series X/S, please go here: https://www.xbox.com/en-US/games/optimized
Xbox Wireless Controllers designed for Xbox One are also compatible with Xbox Series X/S.
