“Is this product compatible with both Apple and Android phones?”
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Yes and No to Apple. It connects to your HomeKit, but after a few hours it is no longer available on the app. On top of that, the two of these locks that I bought have died completely. Only way to use them is with the physical key. Warranty replacement is a joke and now that the second lock died the same way as the first, I'm trying to get my money back instead of a replacement lock. Save yourself the trouble and look elsewhere. This is not a good lock system.
Sorry, there was a problem. Please try again later.Thank you for your question. We are compatible to work with Apple and Android phones. If you have further questions, please contact support@yalelock or call 855.213.5841.
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