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Customer reviews

Rating 4.9 out of 5 stars with 7676 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 10.2-Inch iPad (9th Generation)'s overall performance, ease of use, and screen size, with many praising its smooth gaming experience and user-friendly design. The ample storage capacity and good battery life also receive positive feedback. However, a few customers find the iPad to be a bit heavier compared to previous models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 7,676 reviews
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    Happy Mama

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this Ipad , it is a great size, not heavy and display is on point. Love my IPAD

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Aging Gracefully

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this iPad because my previous iPad, which I need for work (psychotherapist), was failing to process Notes properly. Also, because the new one was on sale. Inevitably, I stumbled in not realizing that neither Best Buy nor most retail stores offer direct phone contact anymore. Still, when I came in you had it in stock, albeit shelved, and the purchase was made. I have had more irksome issues with Apple. Attempting to migrate between iPads through iCloud was a bit of a disaster. Let me just add that I prefer Best Buy's policy of simply not accepting calls to Apple's supposed AppleCare, which seems to be hiring unqualified people with no tech-support background beyond working through Systems Preferences, etc. I should add, I'm 77 years old, and can remember better days in both tech and retail environments. My main challenge now is to integrate my iPad with a MacBook Pro M1 Computer I bought several years ago at Best Buy in Ithaca NY. I was a geek squad member there; someone was supposed to come to my house and help me integrate my devices, however, he let me know on the day we picked that he had forgotten that the Daytona 500 was running and would have to get back to me. I canceled my geek squad membership, with significant resistance from Citibank (again, no phone calls accepted). In summary, the iPad I bought recently from Best Buy seems to work. While I understand that the entire retail environment is in decline, I still wish I could find support for integrating the iPad with the MacBook (and the phone, an older MacBook, and so on). I now live in Rochester –if per chance I win this lottery, I would spend it all a visit from a competent, qualified tech-support person to help integrate my home office tech environment. (e.g., can't add Apple photos to this site).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Best iPad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old mini iPad which has much less capacity. This iPad has much more storage and perfect size for me to put it on my piano score holder. It's light and handy. It's not expensive. It's worth it to get it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced extremely old model and very happy with new model.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    If you love your iPhone…you’ll adore your iPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad is one of my most used items next to my iPhone. This screen size is perfect in home bout to big definitely not to small! Fits in a big purse easily. Great for drawing, research, point of Sale system use, photo editing in it with Affinity Pro is my favorite. And when it comes home I place it in my wall and it controls my home through the home app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    new ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, fast and easy to use, so glad it was recommended

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tiny computer! Does exactly what I need and fast! Highly recommend and I might purchase another :)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    There is a diffrence between Gen4 and Gen9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to upload 20 large file games in a matter of minutes. My old iPad got hot and it took all day to load more than 1 large file game at a time. It was worth the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Handy Dandy Tablet

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this iPad for several years and have had no issues. It works well, is easy to transport, and has a decent battery life. I do not use it for gaming or for streaming apps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great Product, Decent Price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a simple and easy to use product. I’ve been very pleased with the functionality and ease of use with a pencil. Screen is good size, and clear as day. Functionality hasn’t had any issues to this point.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Overall performance

    Rated 5 out of 5 stars

    pad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice display and slim package. Easy to use and good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Storage capacity

    Rated 4 out of 5 stars

    Nice upgrade for my old ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive son of a gun product. But, I wanted to treat myself and upgrade my ancient ipad mini. This is faster, clearer, and has more storage for my needs. Great for watching movies and for typing up some work documents.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Daughter loves it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast great battery life clear pictures great for kids and adults

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Buy is Best Deal

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like change but changing from my original IPad to this one was a breeze. The iPad is very similar to what I am used to and the Geek Squad is invaluable - I would buy there just so I have access to them. AND The store is clean, not cluttered with aisles easy to walk. I do enjoy being greeted right away and being directed to where I need to go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it works fast easy to use and it fits in my purse.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    IPad 10.2 inch 256GB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 2 Ipad in the past. The problem was that I never bought enough memory but this one is 256 gb. The ipad is a perfect alternative to a laptop. The 10.2 inch is outstanding and works well with the keyboard case and the apple pencil. Ipad is a little pricey but it is the standard.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I pad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really nice to watch saws and play games .really nice results in video call

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    Apple - 10.2 inch iPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a mini prior to getting this iPad. I like the larger print when reading my email or the news. Additionally, the individual programs perform very well. And video tutorials are easier to view with the larger graphics and print.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Measure twice, purchase once!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is now a iPhone user so decided to add an iPad to her technology resources. Since I am an Android User I know nothing about iPad features so did a lot of research to determine which iPad to purchase for her. Apparently only 64 or 256 GB are available and cannot imagine only having 64 GB for a brand new iPad expected to last 5 to 10 years. Opted for 256 GB and the price point difference was maybe $100. Thought about paying extra for one of the cool iPad colors but it's going to be inside of a case anyway so opted for the space Gray which has a really nice look to it when out of the case. Including the pencil was a no-brainer. Considered a keyboard but a 13-year-old is not going to use a keyboard on an iPad. It goes without saying she loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Switch from Surface PC to iPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What we like about the iPad: it syncs with our iPhone and we are able to read and write texts and emails on it. It's a nice size for watching movies on airplanes, and has a plug in for earphones. We understand that service and repair are easier and better. When our Surface died, we were unable to repair it or transfer any data from it. We have only owned this iPad for 2 months so are unable to speak to durablility and to battery life (it does hold its charge for at least 3 hours of movie watching and recharges quickly). We will contine to use our Dell PC desktop for photo editing and word processing. I do like that when typing on the iPad you can hit the spacebar twice for a period, just like the iPhone.

    I would recommend this to a friend