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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1947 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers consistently note the 4.5 Cu. Ft. 14-Cycle Addwash High-Efficiency Front-Loading Washer with Steam's excellent cleaning performance and quiet operation, along with the convenience of its AddWash feature and ease of use. Positive feedback also highlights the machine's capacity and the useful steam and sanitize options. However, some customers have reported issues with the washer's reliability and the door mechanism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,947 reviews
  • Rated 4 out of 5 stars

    Good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good washer with a lot of features. The only thing I can complain about it is that it's a little noisey during spin cycle. But that's understandable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new Samsung Washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love my New Samsung Washer!! Great washer , plenty of cycles and really love the technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this washer with my dryer at the same time both items are the best have not had any issues whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome machine! Super big and has tons of settings. 10/10 would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer/dryer set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the set and like them a lot. Very low though so the pedestals are highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a samsung washer for 10 years but I moved to another house and purchased this one. Brand to trust

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The front loading washing machine is efficient and has many features.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is easy to use and big enough for large family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Units for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Units exceed expectations. Units handle multiple sized loads with ease. Units looks nice and are easy to keep clean.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Would be better with the matching gas drier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WASHER IS GREAT!! purchased in June, have rescheduled drier several times , now its mid October. WhenI ordered it, they said it was in Stock, guess they lied and charged my credit card for both. Have since refunded the drier, but IWILL NEVER SHOP HERE AGAIN. This review is Best Buy ..the washer was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use. Love the little door!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to understand cycles and lots to choose from. The little door comes in handy for the one item that always needs to be added.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    TECH-Friendly Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EASY TO USE AND EXCELLENT PERFORMANCE AT A GOOD VALUE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value if you catch them on sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washer. quick and clothes come out nice. I stacked them to fit my small laundry room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Installation went smooth and the machine works great! Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous great decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would buy this again any time. It fits so nicely in the laundry room area. I bought both of the pedestals which add space.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Excellent choice! I'm glad to know it fits nicely in your laundry room area. We appreciate your business! ^Gaby Samsung

  • Rated 5 out of 5 stars

    No any issue so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not seen any issues. My only concern is the durability of the door since it is all plastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No negative comments. Water saver and no more worries of the small pieces left unload.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer does a great job getting everything from clothes to bedding clean and especially nice quiet and fast. Very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes clothes faster than my old washer and clothes come out cleaner. Black Stainless Steel color is awesome.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Great news. Thank you for choosing Samsung. ^Lo Samsung

  • Rated 4 out of 5 stars

    So far so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it but for about 7 weeks but we love it. It’s a little loud when in spin cycle but overall it’s great

    I would recommend this to a friend