Customer Ratings & Reviews
- Model:
- R960020
- |
- SKU:
- 5484900
Customer reviews
Rating 4.5 out of 5 stars with 3422 reviews
(3,422 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Pleasantly surprised!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was always skeptical about how well a Roomba could clean my floors but I have to say I’ve been pleasantly surprised. Does a really good job with keeping up with dust under the furniture. I like that it does an edge clean around the rooms as a last measure before returning to its base.
I would recommend this to a friend- Cons mentioned:Navigation
Rated 4 out of 5 stars
picks up well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works great except does get stuck sometimes....still is worth the money
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
As good as the reviews say
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works just as it should. Does a great job in between heavy vacuuming.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
This is a must have.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this does an amazing job, great for in between cleanings.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Super good is my Roomba
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good for people that has dog, cleaning very good
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this product cleans well i believe good value
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
Great on new flooring
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With 2 dogs, it keeps the dog hair down to a minimum.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device eliminates some routine duties, a plus
I would recommend this to a friend Rated 4 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well with wood floors, I don’t have carpet but cleans rugs fine. It navigates rooms very well. The only things I’ve not seen it pick up are large objects like scraps of paper and pine needles from Christmas tree. Does very well with dog hair which is what I bought it for mostly so all in all a great purchase.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
nice vac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great vac works by itself keeps tabs on itself no muss no fuss
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picks of dog hair well. Cleans the entire first floor.
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
Great for people with dogs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this to vacuum up the hair from our Corgi on a daily basis.
I would recommend this to a friend Rated 5 out of 5 stars
Miracle machine!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum! Does it’s work while you’re away so you can come to a clean home! Does a great job of cleaning tight corners, etc. One con, it only accepts alpha numeric WiFi passwords. Had to change my password because of a % symbol (and then ultimately change every device in the house). Little inconvenient but still worth it!
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my roomba. Picks up well on both carpet and tile.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job on my vinyl tile floor and area rug
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great. Almost plug and go.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was easy to set up. Runs on its own without issues.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Best thing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent . House gets cleaned when your at work every day
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice. Easy to set up and works great!
I would recommend this to a friend Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband purchased this and I was not on board. With a toddler and a newborn he knew I would have my hands full and I was under the impression I would be fine to vacuum but this honestly has been the BEST INVESTMENT EVER! I like that it has an auto timer and goes off as we set it. It does get stuck randomly but alerts us.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Really works well on all surfaces
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Product. Easy to use and program once app is downloaded
I would recommend this to a friend