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Customer reviews

Rating 4.5 out of 5 stars with 3589 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers regard the Roomba i7+ (7550) highly for its overall performance, impressive navigation, and convenient self-emptying feature. Many appreciate its ability to handle hair removal, its mapping capabilities, and its ease of use. Some customers have noted the noise level as a minor drawback, while others have expressed concerns about the battery life, suction power, and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 3,589 reviews
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. Saves me so much time. Really have an issues, just depends on the dogs leaving toys around.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vacuuming is a bit easier now

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still seems to be having trouble learning my home and misses spots, but still enjoy using it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iRobot - Roomba i7+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean station makes it way better. All you need to do is change the bag once a month. plus the normal consumable robot vacuum items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup takes about 10 minutes, but there is much less management effort compared to previous models. I replaced both my home and office roomba’s with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definately reccommend getting the base - if you do not then you'll constantly be emptying it and kinda defeats the purpose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of three major purchases that we made at Best Buy this year ; Security ; cleaning and entertainment. And we love this vacuum!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I’ve expected from this brand. Great quality and excellent price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! The only concern I have is replacing the bags.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t tested it yet but need to review the item to get some points. Other than that it’s a fantastic product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product. Doesn’t clean. Always an issue with something. I actually threw it away

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase. Saves time but will take a little bit to learn how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Changer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been a game changer. I have hard wood floors and carpet a I don't have to worry about either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Investment

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMGUDNESS LUV LUV LUV IT!!! I had the first one when it came out back in the day LOL Boy have you guys grown since then LOL Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great for light vacuums to keep up with the house although it struggles a little bit with the new carpet as it’s thicker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded from the i5 and have been very happy. We love the ability to select specific rooms to be cleaned.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Once you go lidar you won't go back

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to like it, but just couldn't. I gave up with all the shakes, rattles and rolls. Bought a lidar based unit and couldn't go back. There are other options out there that are better for the money. I really wanted to support a US based company, but I just couldn't justify it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and easy exchange when I changed to a different model. Was Christmas present , so still waiting to see how well it cleans !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I have ever made. This has truly made life simpler by giving us one less thing to do around the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Roomba!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a great vacuum so far! Connecting to Alexa makes it super easy to command it at any time. No issues in setting up or functionality.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worst Customer Service

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum itself worked well (for a few months) but the fact that I have now had to send it in for the same repair twice is outrageous. I've made call after call with iRobot support resetting the robot, taking pictures and videos of the problem, moving it room to room, only to continue to get the same error. They finally told me they would repair it, but made me pay for the box and packaging (not an issue if you had those things already). After over a week, I got the vacuum back, set everything back up in the app and ran it through my house to learn the rooms again. Just a few days after it was returned, I started getting the same error as before. I called to tell them of the issue and they told me I had to send the unit back in for another repair. So within the last month, it has successfully cleaned my home one time. The vacuum did work well at first which is why I'm not giving it one star. The problem is that parts and filters get expensive quick and even with brand new rollers, it still pushed my dogs hair from room to room as opposed to picking it up. Overall, I wouldn't recommend this vacuum and in no way would ever recommend that anyone purchase an iRobot product. I expected much better from a $1,000 vacuum.

    No, I would not recommend this to a friend