Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$149.99
Save $100
Comp. Value: $249.99
Deal ends tomorrow

Customer reviews

Rating 4.4 out of 5 stars with 2924 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are pleased with the Expression Premium XP-7100 Wireless All-In-One Inkjet Printer's print quality and ease of use. Many customers appreciate its overall performance and compact size, as well as the simple setup. The paper tray is one potential drawback that some customers have mentioned.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 2,924 reviews
  • Rated 1 out of 5 stars

    Epson XP-7100 -- try another printer/copier!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Auto document feeder has never worked. It jams even with pristine documents. Uses ink much faster than other printer/copiers I have had. It's also not the most intuitive printer I have used as far as loading paper. On the positive side, the wi-fi set up was super easy and has been consistently reliable, so for general printing it works great. But I bought this particular model for the ADF for scanning documents and since that has never worked I cannot recommend this printer/copier.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello ellsieelle, we're sorry to hear about your disappointing experience with the XP-7100 printer. Epson considers all feedback to improve the performance and quality of our products. Epson offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-7100/s/SPT_C11CH03201#questions. Your Expression printer includes a 1-year Limited Warranty and free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team. Epson

  • Rated 2 out of 5 stars

    Epison Printer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why this printer has a problem in showing an error message that there is still a plastic in the device

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great printer upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our newest epson printer, very easy to set up and works great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    no good

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Epson printers ain't worth a penny. I used this printer 1 time an it will not print anymore. Replaced all the ink an it still says I have the original black ink in it. Replaced the black ink twice. This was the 2nd Epson printer I had bought this year from Best Buy. They both do the same thing. I will never buy anything else that Goodison wrote on it. At the time I bought it I wanted the extended warranty on it, but the told me it wasn't available on the printer. So I got stuck with 2 printer that want work but 1 or 2 times. I checked for complaints on Epson printer's an guess what their is hundreds of complaints about the same problem on the internet. I wasted 300.00 on something that isn't worth a penny

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Photos & Documents

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used it this week and the photos are wonderful and the documents amazing!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Seattle

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial supply of ink ran out quickly, and I ordered "genuine" ink cartridges direct from Epson. It took a month and constant inquiries before the ink arrived. The printer readout said both of the cartridges were not recognized. I returned them but didn't get a refund. Meanwhile I've used up all the photo black and don't want to order cartridges and face the same problem. Epson CS won't do anything unless I find out why the cartridges I returned weren't refunded. Epson products and service cannot be trusted.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Seattle, we're sorry to hear about your disappointing experience with the XP-7100 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson provides useful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-7100/s/SPT_C11CH03201. Additionally, your Expression printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team. Epson

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the two sided printing, saves lots of paper. Easy to use and install.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    ???

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to figure out how to print photos from my computer. Still unable to do so. More than a little frustrated.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to manage and very good color. I would recommend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Worth My Money!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not what I expected. Used an excessive amount of ink, one cartridge ran out soon, did not read new cartridge. Returned for refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Have to Reboot Every Day to Keep WiFi Connection

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EVERY day I want to use the Printer I have to first Reboot it for my PC to see it on my WiFi. My computer and printers are 3 ft. away from each, and my WiFi router is 30-40 ft. away from both with no walls or floors in between. I've called support, they can't help. It seems like when the printer panel goes into sleep mode (which can't be adjusted), it loses it's WiFi connection, which makes no sense, but that is what seems to be happening.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The slowest printer I've ever owned

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tell it to print and this printer will do it well. The problem is, it will buzz, click, clack, pop, snap, spin, etc... etc... for about 5 minutes before it does anything like printing... It's awful...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    useful

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    difficult trying to contact EPSON rep, otherwise okay

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Dear fribbs, we are sorry to hear that you are experiencing issues with your Epson printer. We want to make sure you are reaching our direct Epson Support Team. Please contact us at: 1-562-276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Patrick – The Epson Team. Epson

  • Rated 3 out of 5 stars

    Printer

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I like the HP brands better for some reason.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Kimberly, Your product includes a 1-year Limited Warranty and free lifetime tech support. The Epson Advanced Support Team would be happy to help get your printer set up and resolve any issues. Please call us at 1-800-241-5794 between 6am – 8pm (PT), Monday – Friday. Sincerely, Patrick – The Epson Team Epson

  • Rated 5 out of 5 stars

    it works good.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you really want a cheap printer this is a good option.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Very efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints very good and does the job we expected it to do!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    80% of a printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't print envelopes. Seems to be a recurring problem. NOT GOOD.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to use. Does not do as much as my old cheap Epson printer. Quality of pictures not as good. Will still have to go to Meijer or Walgreens to print my pictures. Will not by another printer at Best buy.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Photos, thank you for your purchase. Your XP-7100 is backed by a 1-year limited warranty and includes free lifetime technical support. If you ever need assistance, Epson provides useful information in the FAQs at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-7100/s/SPT_C11CH03201#faq-8796127537228 to address most issues with print quality. You can also contact Epson Support directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Once again, thank you, and we look forward to your feedback. Kind Regards, Kevin - The Epson Team. Epson

  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a printer that was good for photos also

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works as advertised. Would recommend.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Willie, thank you for reviewing your new Epson XP-7100 wireless printer. We appreciate your business, and hope you have a wonderful day! Cheers, Eddie – The Epson Team. Epson