Customer Ratings & Reviews
- Model:
- 1KR42A#B1H
- SKU:
- 6320038
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Noise level
A huge disappointment
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is so loud, even on the quiet mode. the feeder works ok, the software is awkward to say the least and not very user friendly. Very slow when scanning two sides.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Tarek.
I’m sorry your printer hasn’t performed well. I can wholly understand why slow scanning speed, noisy printing and cumbersome software would, in fact, but a huge disappointment. I want to help you remedy these problems. I hope the resources I’ve listed below lead to that end.
First, while scan speeds vary based on the complexity of a document, waiting too long for a scan to complete shouldn’t be happening. I recommend updating your printer's firmware, as this can often help improve the speed. Learn how to do that here:
- support.hp.com/us-en/document/ish_1776648-1643972-16
You can also visit a page on our support site that has various diagnostic tools, including a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common scanning as well as printing issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If scan speed does not improve – or for input on the noise issue or help with software usability – I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Good HP
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want a good printer i can recommend this to you.
I would recommend this to a friend- Pros mentioned:Print quality
Good Printer & Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really good printer. It's prints fast and good quality even in color. My only issue so far is getting the scan and fax features to work correctly as I did with my previous HP Officejet 8620 but maybe with some more tinkering around I will figure it out.
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
Worth It
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the upgrade! Its fast and quiet and easy to use!
I would recommend this to a friend Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The value was the best part of the purchase. Wasn’t interested in the Higher priced Laser printers
I would recommend this to a friendExcellent easy to use printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, functionality of scanning is fantastic
I would recommend this to a friendBusiness owner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with this new printer. It was a replacement and has lived up to the advertising.
I would recommend this to a friend- Pros mentioned:Print quality
Awful software, very tempremental
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is a pain to be honest. The HP smart software is awful, it loses connection all the time (nothing else drops on the network), I have to remove and reinsert ink cartridges 10+ times whenever I change the ink. I would avoid this at all costs. I should have looked it up before purchasing as all of these issues are well known
No, I would not recommend this to a friend HP Personal printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good printer, although a little too much noise.
I would recommend this to a friend- Pros mentioned:Ease of use, Print quality
Nice Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and good quality for basic print needs.
I would recommend this to a friend Great HPPrinter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I lover the computer! The speed and everythingit does.
I would recommend this to a friendHp Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love It! Just the screen Is too small, have to get close to view..
I would recommend this to a friendHP 9015
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is the upgrade to the HP 8720. I am giving it 3 stars because the paper tray is much smaller capacity and harder to adjust.
I would recommend this to a friendRedlobster
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 3rd printer, and I find the HP OfficeJet Pro 9015e All -in-One Best " EXCELLENT "
I would recommend this to a friendgreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very good product.excellent help in store. would recomend.
I would recommend this to a friendGeek Squad installed second printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Emmanuel installed my second printer and explained it’s operation. Was very helpful.
I would recommend this to a friend- Pros mentioned:Print quality
Decent print quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far decent print quality. How ever the HP smart up and the WiFi network setup is very easy (more so than the canons) . Although previous experience with the awful canon printers and their terrible customer service and bogus pricing and set the bar rather low
I would recommend this to a friend Great printer!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for the everyday work. Super easy to print things through your phone!
I would recommend this to a friend- Pros mentioned:Ease of use
East to set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit pricy. Replaced my "old" HP all in one printer with this one after it was unrepairable at not quite 2 years old. Will not buy a new one if this one does not hold up any better. Printer was easy to set up for the HP user in the family, a bit more difficult for the MAC user.
I would recommend this to a friend - Pros mentioned:Print quality
Nice printer!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using this printer for about 6 to 8 months now. I love it! I never had a personal printer that I could print back to back before; best feature! I will not be without that feature again! Print quality is pretty good. Nice printer. Ink is a little expensive but I think all printer inks are.
I would recommend this to a friend