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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 5285 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 5,285 reviews
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    HP printer Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer,was a little challenging setting up. After setup,tested and worked. Prints well and fast. Easier to setup with phone than with computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer that can works fine the hp ink program is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Works as supposed to do. No issues so far.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Unreliable wifi to print- would not reccommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer only worked 1 out of every 2 times I tried to print. Even when my phone and laptop were connected properly to wifi, it wouldn't connect to print. I tried troubleshooting a million ways and got nothing from this printer. It worked the first few days I got it and since then has been completely unreliable and a huge waste of money.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to hear that your printer has performed so unreliably regarding wireless connectivity. I can certainly understand why this would be an aggravating start to owning the device, especially considering you’ve done so much troubleshooting. I want to help you get the printer working to your satisfaction, so I’ll direct you to some resources aimed at making that happen.

      First, if you’ve not done so already, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity and printer-offline difficulties. You can find that page here:
      - support.hp.com/us-en/topic/diagnostics

      If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents can be longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    This printer is the bane to my existence.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely awful, you practically have to do a seance to get it to work, and you need a subscription in order for it work properly. Dont recommend

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printing(3 in 1)

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best for student who in high school and college. I used it everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deskjet 4155e

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer deskjet 4155e is good for the price. I was a little confused about why it was difficult to get hooked up. The tech support got it up an running.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy, because it’s so easy to use and I can print since my couch

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great value, easy to connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was easy to connect to my devices. My only complaint- no instructions to really explain operating panel functions other than basic info.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for our use. Very nice for pictures and/or copying or printing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to use and manual has very little information in it. Manual do not show you how to use all 3 functions.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase HP products and I always purchase from Best Buy. I have never had a problem with Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    great printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a larger printer but this printer will take care of all my needs. Easy to use and functions well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially super difficult to connect and use. After speaking with help support, I was able to get everything going. I’m super technology savvy. I was close to returning it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works but isnt the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok does everything but little confusing and little frustrating to figure out at times

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to connect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult for setting up. Had to get help,and he had problems...

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Adequate for the Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't always print from all devices. Occasionally I have to run the troubleshooter. Also, the paper jams more often than my previous printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed simple to use i really like this product . Thanks to the gentleman who helped me i told him what i needed and this was it I'm very thankful for his help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was slow on wireless so i plugged it in. My Wi-Fi keep shutting off on my computer when I tried it wireless.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    DeskJet 4100 not as good as ENVY 5400

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not nearly as good as my previous HP printer. This printer was hard to set up and hard to get operating.

    No, I would not recommend this to a friend