Customer Ratings & Reviews
- Model:
- 3XV13A#B1F
- SKU:
- 6404821
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
Excellent office printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent performance and very attractive appearance.
I would recommend this to a friend- Pros mentioned:Ease of use
Printer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and easy to use only the initial that puzzled me but when I tried calling the support it worked fine
I would recommend this to a friend Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great value for the money that it cost. Set up was pretty easy
I would recommend this to a friendTwin 2022
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The HP copier is great. I had to download an app to print from my Android phone. No other problems.
I would recommend this to a friendEh..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job. Not well, but decent enough? Print seems grainy and even though I’ve tried to calibrate it, it cuts the bottom off sometimes during printing. I’ve had better luck with Canon in the past, that I’ve found on better sale than what this was. Unfortunately, I needed a printer on the fly so this was my option. I wouldn’t buy again.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to learn that your printer has rendered prints of lesser quality than you’d expected, and that it has cut off some prints. It’s no surprise that you’re disappointed, especially considering you’ve had better experiences with other printers. I want you to remedy these problems, so I’ll offer some resources that I hope will help you get the printer working to your satisfaction.
First, I recommend that you follow the steps listed in this guide to improving print quality, including faded or streaked prints, color or black ink not printing properly or at all, and blurred or fuzzy text:
- support.hp.com/us-en/document/c06557991
The fact that some prints get cut off does concern me, and I believe it deserves further investigation. I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Review by Ken Burmeister, 4-18-2022
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer worked fine until it appears to have run out of ink. How do I get the 6 month supply of ink mentioned?
I would recommend this to a friendHp printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer much better than Epson which are ink like crazy!!
I would recommend this to a friend- Pros mentioned:Ease of use
home printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great for home use and small home office. Very easy to setup and use. Wish it could hold more standby paper.
I would recommend this to a friend - Pros mentioned:Ease of use
Efficient and effective.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this printer has worked flawlessly and it ws very esyto connect with anew laptop and older desktop.
I would recommend this to a friend Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having trouble connecting to printer so have bee unable to use it
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Easy set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, but had issue with scan before I realized I needed to do a separate action to download it.
I would recommend this to a friend HP Printer 4155e
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Am liking my new printer a lot. I have trouble understanding it but what I am learning as I go is great.
I would recommend this to a friend- Pros mentioned:Ease of use, Size
Great and good purchasing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, small device takes up little space, and excellent copies.
I would recommend this to a friend Nice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.needed a new printer and decided to back to HP from Canon, really simple set up and perfect for the home.
I would recommend this to a friendLow volume inexpensive printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prints, scans ok but is slow and paper capacity is limited. Fine for ocassional use.
I would recommend this to a friendok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good buy for the money. slower than expected. not great for business use.
I would recommend this to a friendHP PRINTER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer; good value. Very easy to set-up. Ink easy to install
I would recommend this to a friend- Pros mentioned:Ease of use, Print quality
Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was bought on a whim, it was easily installed and prints well.
I would recommend this to a friend Director/Owner-Small Business
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product because it is lightweight, easy to handle, and it contains most of the features that I want in a printer.
I would recommend this to a friend- Cons mentioned:Setup
Can't scan with this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this printer can not scan and is difficult to setup
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, David.
I’m sorry that your printer’s scan function has not worked. I can certainly understand why this would be quite a shock so soon after buying the device, especially considering you also had a difficult setup process. I want to help you resolve the situation, so I’ll direct you to a resource and provide some information I hope will make that happen.
I can’t tell from your review why your printer hasn’t scanned for you, so I suggest you contact us directly so we can help you assess the situation and determine the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support