Customer Ratings & Reviews
- Model:
- 3XV13A#B1F
- SKU:
- 6404821
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
I had technical issues but its a good printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer but i couldnt not figure out how to get the wifi to work with my phone. When i connected to the laptop it would print but the hp software is brand new and the website at the time was flooded? Hopefully the technical issues been resolved.
I would recommend this to a friend- Pros mentioned:Print quality
HP printer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this printer! Works great and does pictures, cards and prints great from my phone.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy Setup and Stable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer was easy to setup and has been pretty stable so far
I would recommend this to a friend - Pros mentioned:Print quality
HP DeskJet 4100e
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Updated my printer to HP. Print, copy and send copies to others. Love all new features.
I would recommend this to a friend Printer is amazing !!! Love it! and
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect printer, three month supply wasn’t quite accurate, but that’s such an arbitrary reason to lose a star. Scan quality could be better, but the settings are super easy to adjust. There are youtube videos if you’re technologically impaired, like myself ;). i am using it for art prints, and the quality is high enough to support my style!
I would recommend this to a friendGreat Printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer works great for my work from home job. Don't recommend scanning a lot of pages. It does take forever but otherwise this printer does everything I need!
I would recommend this to a friend- Pros mentioned:Price
Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Price and it works great (make sure you get extra ink !
I would recommend this to a friend - Pros mentioned:Ease of use
Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good printer for the price. Also easy to install and work.
I would recommend this to a friend - Pros mentioned:Price
Nice printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer for the price. Love the wireless features.
I would recommend this to a friend - Pros mentioned:Ease of use
Print scan and go
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the easiest printer I ever had it was easy to set up and the best to use I would recommend to everyone is the best I would buy for gift to any of my friends and family
I would recommend this to a friend - Pros mentioned:Print quality, Size
HP Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer at a reasonable price, small and convenient , excellent print quality , plus scanner, quiet and dependable
I would recommend this to a friend - Pros mentioned:Ease of use
Great Printer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our new printer has been a breeze to set up and use and a GREAT price.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! It’s extremely easy to use and has everything I would need for a great price absolutely recommend this all in one printer for anyone looking.
I would recommend this to a friend - Pros mentioned:Ease of use
Decent Printer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy setup out of the box. Connects easily to current wifi. Good product for the price.
I would recommend this to a friend - Pros mentioned:Ease of use
Highly recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up with the phone app. Works great and extremely easy to use.
I would recommend this to a friend - Pros mentioned:Print qualityCons mentioned:Connectivity
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. I'm sitting here trying to connect it to the internet AGAIN, right now. Will take me 30 min to an hour I'm sure. Such a terrible product. Honestly. when it's working it's fast, but there are also issues with the paper placement. You will probably have to connect to the internet each and every time you use it, FYI (with my cannon it was one and done - so I absolutely hate this), it takes so long to sync it, The paper placement allows for maybe about 10 pages if you're lucky or it will almost certainly jam. If you get the 10 pages in, unless its perfectly straightened and just so when placing the paper in (which is difficult) it will jam. Because the printer is fast, it jams, even if slightly crooked. If it's perfectly straight, dont worry, the HP4100 will be sure to make it crooked, so it will jam up for you. Sufficed to say, you cannot win... It will jam constantly, and you'll waste a lot of paper and time... reprinting over and over. Along with going back and forth to sync - such a pain. I got wireless so I could have the printer in another room. Like I said, sometimes it works okay.... but, rarely. Pros - it looks pretty and the branding is HP so you assume it will be a good product.... nope. It's not pretty to me anymore, from the headaches and wasted time. Best buy and HP should discontinue this model. Maybe the few of us got bad products, but I highly doubt it. If you've had an excellent printer, like I did, you will hate this model. Anyway, I would not recommend this model, unless you rarely print. I am in school, so I print a lot.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has performed so poorly. I can certainly understand why issues related to connectivity, paper feeding and jams would be tremendously frustrating. We want our customers to have better experiences that what you’ve endured, so I’ll point you toward a resource and some information that I hope will help you resolve the situation.
I can’t tell from your review what’s causing these problems – especially the feeding issue you describe – so I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
- Pros mentioned:Scanning
HP Printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a decent printer for occasinal printing or scanning. Worth the money. My only bad experience is with the HP Instant Ink subscription. You pay whether you use ink or not. If you exceed your subsrcibed printed pages in a month you pay exta, even if you didn't use any in previous months. If you cancel, the cartridge you paid for becomes unusable. Not a good value if you only print a few pages a month. Buy the printer if you just have some basic printing, forget the cartridge subscription.
I would recommend this to a friend - Pros mentioned:Print quality
Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer I recommend quality is very clear and works fast
I would recommend this to a friend - Pros mentioned:Print quality
Mrs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A nice printer. The quality of the ink and print is excellent. Would recommend this printer.
I would recommend this to a friend - Pros mentioned:Print quality
Decent when it works.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I use the printer with a cable connection, it works fine. But using the WiFi is at best spotty. I have to unplug and plug it back in if it goes idle for more than about 30 minutes. The print quality if pretty good for a mid range printer. The feed tray is a pain to load and only holds about 20 pages or so. It also requires you to take paper off the tray and reload to print double sided.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Louis.
I’m sorry that your printer has not performed well, and that you’re dissatisfied with its paper capacity. The frequent unplugging and resetting you describe I’m sure would quickly become exasperating. I want to help you remedy this problem, so I’ll provide some resources I hope will make that happen.
First, I recommend that you visit a page on our support site that has diagnostic tools for various tasks and issues, including wireless connectivity and printer-offline difficulties. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
For more help with difficulties, or to learn more about your printer and all its features, you can access troubleshooting guides, how-to documents, the main user manual (where you’ll learn that the printer’s input capacity is 60 sheets) and software updates here:
- support.hp.com/us-en/product/model/2100187854
If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support