Customer Ratings & Reviews
- Model:
- EAX20-100NAS
- |
- SKU:
- 6405435
Customer reviews
Rating 4.3 out of 5 stars with 988 reviews
(988 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the EAX20 AX1800 Wi-Fi 6 Mesh Desktop Range Extender and Signal Booster's ease of use, impressive range, and strong signal strength as significant advantages. Many also highlight the improved coverage and generally positive performance. However, some users experienced connection issues and compatibility problems with certain devices or internet service providers. A few customers also felt the price point was relatively high.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connection
Rated 1 out of 5 stars
Big disappointment!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So disappointed, from the time I opened it until I was ready to return it. There are no instructions, just a note to download an app and follow set up. The app wasn't always clear as to what I needed to do, I could never tell if it was truly extending my wifi or if my cameras were still trying to connect to my router. I also had many issues with connectivity for all of my other devices once the extender was set up. I had my son come over to check set up (he works in IT) and he said it looked correct, but wasn't thriled with the performance, or lack thereof. We decided it'd be best to return it, however I discovered that I was outside of the 15 day return period. What happened to 30 days?? I will think twice before purchasing here again.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Chardonnay45,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with setting up your product and then experiencing connectivity issues. These resources should help you: https://kb.netgear.com/23517/How-do-I-set-up-my-NETGEAR-WiFi-range-extender?language=en_US, and also to troubleshoot your device: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 5 out of 5 stars
Great extender.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Wish it had more info for setup in package but used netgear support which walked me through setup. Up and running with great speed on wired connections and wireless.
I would recommend this to a friendRated 4 out of 5 stars
Nice item
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A pretty good wifi extender, a little to big but overall it gets the job done
I would recommend this to a friendRated 5 out of 5 stars
Great investment - super fast
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the extender to provide 5G access to the end of the house. The unit was easy to install and has worked flawlessly. Definitely recommended.
I would recommend this to a friendRated 4 out of 5 stars
Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed expand wifi range coverage & this provides that coverage. Very easy to connect to my existing router
I would recommend this to a friendRated 4 out of 5 stars
I picked the wrong one
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tech support recommended I return for a different model. I got the eero 6+ Mesh system.
No, I would not recommend this to a friendRated 5 out of 5 stars
Just great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fanally a truly wifi extension.... the mesh is the latest technology and it works... the best part is that it keeps the the same wifi names and your devices will automatically switch between the mesh and router.... next level...
I would recommend this to a friendRated 5 out of 5 stars
Wi-Fi extender
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn’t getting strong 5.0 signal in all rooms in my house so put this in the middle and was able to stream no problem
I would recommend this to a friendRated 4 out of 5 stars
Nothing special
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing special. Does what it should do for the price.
No, I would not recommend this to a friendRated 5 out of 5 stars
EAX20 Extender
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, switched to Netgear from Linksys, what a difference this extender makes. No more dropped connections, internet range goes far into my backyard and easily reaches all my cameras. Highly recommend!
I would recommend this to a friendRated 4 out of 5 stars
Needs Better in-app setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was having issues with the on multiple devices. Other than that, this is great.
I would recommend this to a friendRated 5 out of 5 stars
Great Range Extender
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Connectivity and Quality reception!. Holds Connection extremely Well!
I would recommend this to a friendRated 5 out of 5 stars
The best extender - trust me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was having trouble working from home - slow internet although I had a very fast connection at the router. Added this - boom. Problem solved. 10 x speed over former extender. Spend the money - get the best. Five minutes to set up.
I would recommend this to a friendRated 5 out of 5 stars
WiFi extender
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it hoping to extend my WiFi about 100 yards and it work great I highly recommend!!!!!
I would recommend this to a friendRated 5 out of 5 stars
So so
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn’t impressed for some reason. It didn’t work which was weird . I called customer service but it was just weird so maybe I might try my luck again but I feel like it would work because I got the other night Hawk.
I would recommend this to a friendRated 5 out of 5 stars
Solid performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent little extension. I like how it meshes with my router modem combo.
I would recommend this to a friendRated 5 out of 5 stars
Great Device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get device and really gets the job done. My WiFi reaches all areas of my home now.
I would recommend this to a friendRated 5 out of 5 stars
Easy install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and I didn't have to reconfigure all my devices. Solved my problem with weak wifi because of distance from the router.
I would recommend this to a friendRated 4 out of 5 stars
Netgear- EAX20 AX1800 Wi-Fi 6
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Internet works great throughout the house I have no dead spots.
I would recommend this to a friendRated 5 out of 5 stars
Worth it better then others I’ve tried
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really good my girl had an older model of it been having bad service where I live finally working especially for my video games easy to set up would recommend honestly
I would recommend this to a friend